Fairmont Hanoi

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Very helpful hotel team, great dining and lovely facilities.

Here’s a polished version with those details included: Having previously stayed at Sofitel Legend Metropole Hanoi, I was excited to experience Fairmont Hanoi, the city’s newest luxury hotel. While both properties offer exceptional hospitality, Fairmont brings a fresh, contemporary style that makes it a wonderful addition to Hanoi’s luxury hotel scene. My stay at Fairmont Hanoi was exceptional from start to finish. The hotel is beautifully designed, blending modern luxury with elegant Vietnamese influences, and every area of the property feels thoughtfully curated. The facilities are outstanding. The wellness area, fitness center, and pool are immaculate and provide a relaxing retreat after a day of exploring Hanoi. Every space is maintained to the highest standard, creating a true sense of luxury. The restaurants were another highlight of my stay. Every dining experience was memorable, especially at Trần Dynasty Restaurant, where I enjoyed outstanding cuisine, excellent presentation, and warm, attentive service. The quality of the food and hospitality exceeded my expectations. I also highly recommend the hotel’s private car transportation service to Nội Bài International Airport. The vehicle was luxurious, comfortable, punctual, and provided a seamless, stress-free transfer that perfectly complemented the overall five-star experience. The herbal massage was excellent. My family and I can’t wait to return to this hotel soon.

Such an amazing experience

Luxury but overpriced compared to Hanoi, i had an issue with the ac the first night not cooling below 20 degree and they sent technicians and nothing has changed. I requested emptying my minibar upon check in, no one came. Requested late checkout, they gave no more than 2 hours. Breakfast was excellent

Excellent hotel with excellent staff. Both restaurants were excellent. Max and Han at the lounge were so friendly and helpful.

This is a newly open hotel since March 2026 this year, its beautiful and spacious. I love my room and its amenities; the bathroom is beautiful and spacious. The bedroom area is spacious enough to do yoga. The air condition is perfectly adjusted and the water heater is nice and toasty. I like the breakfast and Bacco the restaurant; it’s pretty good. Its not extravagant but its good cooking. Additionally I also like the different spaces that created in the common areas like different temperature and therapeutic rooms. I like their pools and amenities. The staff is super friendly and helpful. The hotel is very generous with late checkout. The staff at the gym and front desk areas are very professionally trained and helpful. The dinning staff is super friendly and professional. Amazing people work here. I would totally coming back and bring my family here next time when I visit Hanoi.

We had a wonderful stay at this hotel. Everything was spotless and exceptionally clean throughout our visit, which made us feel comfortable from the moment we arrived. The staff were incredibly friendly, attentive, and always happy to help with anything we needed. The restaurants were excellent, offering great food and a lovely atmosphere, and the à la carte breakfast was a real highlight each morning. Our room was exceptional — beautifully presented, spacious, and very comfortable with great attention to detail. Overall, a fantastic experience and we would definitely return. Highly recommended!

Excellent experience despite the hotel being new and parts were still under construction. Amenities were the best - highly recommend - great value and location was ideal for walking around.

the staff was very attentive and the room, spa was very clean. breakfast food was delicious

We had a wonderful stay as expected