Ayola Signature Ocarina Batam

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

It was my first time in this property. It was generally a good place to stay. Very well maintained and clean. The weekend crowd made the place super congested. The blasting music from nearby at 7am doesn't make a sleep in possible. A let down was the lack of bedding and so you get strictly only 1 pillow per person, which I found unusual.

Had a short stay in Ayola hence did not try out the spa. The room I had was a twin bedded and condition of the room was fine, except that there's no hairdryer in the room. The toilet had a bad sewage smell which fortunately for me, I had some lemongrass essential oil with me, which I had literally poured into the drainage and it helps, had to do daily for the 2 nights. Didn't use the swimming pool but heard from one of the house guest, that the pool needs cleaning. The Restaurant staff are helpful, pleasant and quick with the service, especially Ms Moly who is always so charming with her lovely smile as well as 2 others male staff (unfortunately didn't get their names), they too should be well recommended for their wonderful service in the breakfast room. Breakfast is very basic and their replenishment is not automatically which you had to check with the staff and only then it'll be replenish. Overall, it's pleasant experience staying with Ayola and hopefully to see more improvement around the property.

Pada saat masuk bagian gate depan harus bayar padahal cuman Jemput. Kamar mandi ok cmn tidak ada gantungan baju. Need improvement. Kamar ada nyamuk