Guide Hotel Taipei NTU

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

the first room i was given was so small that if i was sitting on the foot of the bed my daughter had to climb over the bed to get to the other side The "windows"were covered with a material which made them impossible to see out of but that didn't matter as they were covered up and looked at a wall The worst part was the A/C this is from a western perspective but the a/c was set at 25 C which is about 78 F every night we woke up soaked in sweat. I contacted hotels .com and they got the hotel to offer a slightly bigger room but the a/c was still terrible. both showers had mold in them and the bigger room had a window which was again covered with material that made it opaque and if you opened it which was not a good idea as it was hot and humid outside the view was a wall I gave up and booked another hotel The staff tried to help and brought me a fan but it was still soooo hot and humid There was frequently no one at the front desk Overall this hotel i tired and not nearly as nice or spacious as it looked in pictures

Although the hotel has an excellent location, it remains held back by the same issues I’ve noted for years. The rooms are very dated and in desperate need of a deep clean. Additionally, the front desk staff could be much more welcoming; the service feels cold and indifferent. I keep coming back for the location, but the property is showing its age.

We went there during December and the room was cold with no heat.

Nice clean room, decent room sizes, great amenities. Location is good, near MRT station and night market. Just the soundproofing got issue, can hear the doors opening/closing, and also some noises from aircon.

Clean room, nice amenities, great location - near MRT station and night market, but just the aircon/ventilation produces some noises.

Great location

Great location

Right next to MRT, it is the best price for the quality and convenience!

The location of the hotel is super convenient - it is right off the train stop. The staff is friendly. Our room was dirty and moldy and the AC was just ok (it didn't seem cool enough to fully remove all of the humidity but it was fine for cooling the room somewhat). Our refrigerator was growing mold inside and didn't get cold. Our friend's room in the same hotel was much cooler so it probably was just our room. My daughters stayed in a separate room and their room had lightly reeked of cigarette smoke and was also quite dirty (don't look underneath the bed!). We didn't spend a lot of time at the hotel so I would say that it is fine for basic lodging needs but housekeeping could use a lot of improvement.

Very convenient location close to MRT. Lobby and rooms need updating. Bathroom needs deep cleaning. Staff not friendly.