FOUND Hotel Carlton, Nob Hill

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The place was clean upon arrival, staff was VERY friendly and kind, coffee in the lobby was nice, location was good. Here’s why I only gave it 3 stars. I stayed here 5 days and the room was never cleaned despite asking twice. Garbage was piling up and I finally asked if I could put it in the hallway and was told yes, it would be taken care of before the end of shift. 2 days later our trash was still in the hallway. They were never able to give us washcloths. Despite asking daily, I was always told they were out. The room was also incredibly hot. They seemed incredibly understaffed

Absolutely amazing property.

It is marketed as a boutique hotel but except for a few trendy pieces of furniture like the bed and refrigerator cabinet, it is Motel 6 in amenities and quality. There was absolutely no place to sit other than the bed. No chairs or desks. The lobby is comfortable with good coffee machine. The rooms and elevators are older because the building is historical. The bathroom is standard motel sink and tub. The floors are new laminate.

The room was clean, rhere were some fruit flies but thats the nature of windows without screens. Mini fridge in room and microwave in the lobby house was different but not an issue at all! Great recommendations from the front desk, and they were very kind/apologetic/accommodating when house keeping forgot to give us a 2nd towel (we got one right away so it was no worry at all). Overall I felt very safe and comfortable

A cute little place to stay, the AC unit in our room seemed to not work but the temperature inside was pretty nice. Plus you could open the window slightly. I will say, the shower kinda gave me the ick it looks a bit old 😅 The elevator was kinda scary too; noticed the last inspection was 2020 idk if that’s like a standard time frame for an inspection. The staff was really friendly. They also have a complimentary hot beverage machine which was nice Overall a cute place to stay for the price.

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thanks. enjoyable stay

Staffs were very friendly.

Centrally located in downtown SF, blocks away from Union Square. Service was awesome, clean, restaurant had a good menu, and staff there was extremely nice! There was a small bodega across the street which was also nice for drinks, fruits, sandwiches etc. Don't hesitate to book!!!

Didn't park. Lots of shops nearby.