Ha Long Park Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

A localização é excelente!O atendimento na recepção também foi muito bom, embora as funcionárias tenham dificuldade com o inglês.

Was a lovely stay in a clean room with helpful staff. Unfortunately I was sick on my one full day there so did not explore the local area. The main bars seem to be a 20 minute drive away though.

Good place. Will return. Good service from staff.

Overall is good, onlt the bed is hard and unconformtable.

The breakfast could be better because for some people with one night stay it’s different than we stayed 4 days

We book 3 rooms n the size is ok. Except one room which room smells because of the toilet ventilator was bad. Breakfast is simple but sufficient. Front desk staff is friendly n courteous. Help us also to book a good price package tour to SunWorld.

I'd only recommend staying here if you won't rely on this hotel for help with anything. The rooms are nice and spacious and modern but the service is atrocious. The hotel is also located in the middle of nowhere with very few restaurants around. There is a nice view near the hotel though. We booked a boat tour with the hotel when we checked in which turned out to be a fiasco. We knew it was much more expensive than booking on our own but figured going through the hotel was easier. When we checked out, we had to ask for our passports back otherwise they wouldn't have given them back. The minivan that took us to the pier was falling apart and they crammed people into it but we were okay with that. What we weren't okay with was all that ensued afterward - we were told we could store our bags at their office by the pier but that wasn't the case. The boat tour was canceled due to bad weather and we had to insist on the tour operators calling the hotel to confirm where to drop us off as they just said they would take us back to the hotel when we'd already checked out and booked a bus to Hanoi through the hotel which stopped by the pier. We were dropped off at a restaurant, told to wait 30 minutes when in actual fact we waited over an hour, and when the bus arrived it was sent away by someone who then had to call it back and we were very rudely told the bus was full and we had to take plastic chairs from the restaurant onto the bus - when we had paid for tickets the day before.

for the price the hotel was very nice especially the staff were even better. even tho the location is a bit isolated is was a walkable distance to vincom plaza, a big shopping mall but there wasnt a safe in the room...

Great location. Partial view of bay. Good breakfast - Bun Cha Ca (Noodle soup with fish cake).

Very adequate accommodation. Laundry and prices exceptional. Location a little out of the way. Delightful staff. Unfortunately no restaurant facilities apart from the limited breakfast.