Maple Hotel Second Branch

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

房間乾淨、有免費停車場(位置有限)， 洗澡水壓很強，水夠熱！

走廊是很新但是房內設備舊。連大門安全扣環既然是壞掉的。無言以對。

酒店有點舊。

早餐很少 又油又鹹 還要加價150元/人 煎蛋上面還有螞蟻 環境衛生有待加強

乾淨，該有的都有，性價比高

If you like to flash your bits to the neighbours in the shower and allow your room mate to see you whilst sitting on the toilet then this is definitely the hotel for you. The whole bathroom is built on the Main Street using clear glass in the windows. They are covered rather poorly with blinds, however, when you switch on the shower it creates an air current which sucks the blinds off the windows thus allowing the neighbours to watch you shower. There is no mirror in the bathroom - there are 2 next to the main entrance door which is not helpful if you need to shave or put in contact lenses.There is a sliding door over the bathroom and next to the toilet which does not completely enclose the room so prepare to share your private toilet moments with your room mate for a real cr*p experience lol. The room is a little dated but not too bad. The towels we were given were originally white but had turned grey with holes as they are so old. The aircon works well and the bed large and comfortable. In fairness the price was really cheap so you get what you pay for. However, I would not recommend this place.

In my many, many years of traveling, this was my worst experience of checking into any hotel. The receptionist told me that I had only booked one room for two nights when I had booked two rooms for two nights, although she had the Expedia confirmation in her hand that clarly stated, "Multi Rooms, two nights". She kept insisting that it was one room. It took 45 minutes, (during which time I missed an appointment), and a call to her boss, to finally get my two rooms. I never received an apology or anything, just given the key cards. Also, when talking to her manager in Chinese, which I understand a little, she kept refering to us as "foreigners" instead of guests. I was annoyed about this as she tried to make it our fault as we were foreigners, and kept telling us to call Expedia to sort this out. It was neither Expedia's or our my fault. Very rude. On the plus side, all the other staff I met on reception were very nice and helpful. Overall, it's not a bad hotel with good underground parking, although some of the rooms are a strange shape, (my colleage had a triangular one with a triangular shower and I had a column in mine).

Pretty nice stay with very reasonable budget range. I should not complain too much considering the less than half price per night, but the only drawback is its location. It is difficult to walk from city center to the hotel. But I probably stay here again.

Great accomodation, receptionist was friendly and could speak good English. She offered to keep our bikes indoors which was really nice. The afternoon tea is included in price. Overall I was very satisfied!

The main thing that was disappointing was the cleanliness. The floor was dirty, and the curtains were dusty. I also noticed a bit of blood on the bedding sheets. The tv was also outdated and some of the lights had issues. The view was nice enough and the shower water was nice and hot. However, the nonslip bath mat looked a bit old so I risked not using it.