Richmond Plaza Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Fine

Very, nice and pleasant

Great

Room was not even 1% same as what is shown in booking pictures. Then no water bottle in room. And it’s mention in booking page They place two single mattress when requests was for one queen size bed. Then not even change Very bad experience

Great

Older property, needs to be updated. However, room was big, it was clean, everything worked, good internet, close to important places. Easy walk to Ayala Mall, and Mango Square. The staff was outstanding. They have a security guard at the front door 24/7. No safe in the room but I sure felt like my stuff was well protected. I figured if I did not like it, I could leave, only paid 20 dollars a night USD. stayed all 6 days and booked 1 more night for my return to Cebu before I fly back to LA.

First of all, I arrived there at midnight. The desk gave me a hard time because ( our hotel.com account is joined husband and wife )the reservation was in my husbands name even though I showed the itinerary number that was emailed to my my email address. I was told to get an authorization letter from my husband that I can use this reservation - in the middle of the night. I didn’t get to the room until after 1 am and this was after 20+ hours of flight. The room was another story, the bed was not a real mattress but a foam on a hard surface. The bed linens looked like a century old yellowed by time. The towels were also yellowed and stained with very visible blackish circles. The bathroom didn’t have a place to put the bar of soap or soap bottles. No free soap nor dispensers. TV non working. The site when I booked said it has breakfast included but upon check in I was told there’s none. So much to say about my stay there. I personally think they have false advertisement. The rest of the staff other than the person during my check in who insisted for the authorization letter were nice and helpful. So for the rest of the staff, including security men who went out their way, I gave this one star.

all good

no record of my room no tv very poor

It was good for the price i paid