Santa Grand Signature Kuala Lumpur

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Breakfast are delicious good spread

Clean room and friendly staff. Breakfast has a decent variety from local fare like roti canai, nasi lemak, noodle soup, pancakes, bread station. Location is average. There is no free parking even for guests. You'll need to pay for valet parking at RM 15 but that allows multiple entry.

Good hotel good breakfast would recommend

Perfect

Good selection at breakfast Ideal location close to underground train stop Really good pool with a great view Staff friendly and helpful

I stayed at this hotel for 1 night and it was pleasant. The room was clean and well maintained, the staff were friendly and the location is central for tourist attractions. I recommend staying at this hotel.

Hotel service and care is always excellent in Asia. No difference with all the staff at Grand Santa Signature KL. Hotel lobby is in the smaller side, but very comfy and clean and has all the amenities of bigger hotel. Breakfast has many selection, but the western option is rather limited. However seating is plentiful and all the staff were delightful. Cleanliness was also very good. In our second stay within a week, we were given a larger room in the 2nd floor. We were quite pleased because the previous room in 7th floor was quite tiny. The rooms were very clean. The bathroom was also clean and well equipped. The AC which is very important, worked very well in both rooms. Overall we are very pleased with our stay at Grand Santa Signature. We will definitely book again due to the above comments and its proximity to KLCC and other attractions.

Good valu, mfortable hotel in a central location. Very good breakfast.

Breakfast: staff are hardworking, although you can see in their faces that they are quite exhausted. I appreciate all the dining staff for your dedication for this job. Quite a variety of food, it was average; not great! They ran out of roti one time, had to use packaged. Hey, at least, they provided. Pancakes, meh; Jams, Kaya, not good. Omelette station - good! Malaysian food - just ok. Fried rice was bland, Noodles were not great. My favourite were the fresh cut fruits, loaded on those! Guava juice, superb! Lamb dish - super great! Stick to this when you visit. Coffee - meh. Elevators are super busy, some guests are rude. If you want a peaceful breakfast, go before 0800. Pool: a bit cold for us, as it was quite raining & thunderstorms. Although, summer time, this will be a great place to spend your afternoons after a long walk. Rooms: We stayed x 4 nights, our linens were never changed. Pillows are horrible, too soft, overused and flat. Bath towels are clean but not white, over used. Too much dust in our room. If you inspect the windowsills, layer of dusts are present. Not great for those who have allergies. Lemongrass tea: I was always looking forward to have this drink in the afternoon, drank couple of glasses before heading to our room. Concierge/Valet/Doorman: all great, happy smiles. Manager: wish he would get up and help his staff instead of always being seen on the computer. I know you have things to do too. Photos in Expedia: that by the pool. Sauna: nice

Very clean and comfortable. Room a little on the small side but for me travelling alone it was fine. Location was ok for trips. Not too much around but a few restaurants within a few minutes walk. Nice sky bar and swimming pool which is open until 10.30 which is great for an evening swim. Enjoyed my stay. Breakfast was fine and staff were helpful and polite and always greeted with a smile😁