What documents do I need to present at check-in?
This varies by property. Generally, you will need to present:
- Booking confirmation letter
- Passport/photo ID
- The payment card used to make the booking
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Other FAQs in "Hotels booked on Klook"
- Are room rates inclusive of taxes and service fees?
- Refund methods and instructions applicable to the standardized contract for individual passenger reservations
- Are room rates per room or per person?
- Can I request for additional beds or baby cots?
- Can I make a booking for a same-day check-in?
- How do I make a hotel booking on Klook？
- Where can I find the cancellation policy?