The 4-day, 3-night Tumpak Sewu Waterfall + Ijen Volcano tour was amazing! As a Chinese girl traveling alone with only average English skills, I didn't feel any pressure at all. The whole trip was comfortable and the scenery was stunning. Tumpak Sewu Waterfall was so beautiful it left me speechless! I must especially praise the guide who led the way to the waterfall. He was very gentlemanly and considerate, offering help on dangerous sections, and taking photos with great care. Every photo he took was amazing, making the experience even better. The other guides were also dutiful and completed the service according to the procedure, without any perfunctoriness. The accommodation was also very reliable, clean and tidy, so I felt completely at ease.
A small incident: There was a confusion with the amount charged by the driver going to Ijen Volcano. He charged 80k Indonesian Rupiah but said it was a 35k medical examination fee, and also mistakenly calculated 50k as 5k. Later, I carefully checked it and got the money back. But the driver on the last leg of the journey was super heartwarming. Knowing that I was a foreign tourist with poor English, he specially got out of the car near the hotel to help confirm the specific store in the local language, and also took the initiative to help carry my luggage. He was so gentle and kind, I was instantly warmed!
Overall, it was a very satisfactory trip. Most of the staff were reliable and the value for money was good. I recommend it to friends traveling alone. Just be sure to double-check the amount when paying to avoid unnecessary misunderstandings.