Sapporo Asahiyama Zoo & Farm Tomita Full-Day Tour with Blue Pond

Additional information

Other Reminders

• Pre-departure notice: One day before departure, we will send a confirmation email, including license plate number, tour guide contact information, and meeting-related details. Please pay close attention to your reserved email address and check it promptly.
• Assembly and Punctuality: Please be sure to arrive at the meeting point in advance. Late arrivals will not be waited for or refunded, and you will be responsible for the consequences.
• Itinerary adjustment: Itinerary time and sequence may be adjusted due to weather, road conditions, or attraction status. We appreciate your understanding.
• Force Majeure: The itinerary may be changed or canceled in case of bad weather, natural disasters, or temporary closure of attractions.

Attraction information

• Zoo Closure Alternative: If the zoo is closed (April 8–April 28, 2026, November 4–November 10), it will be changed to Yumoto Shirogane Onsen for approximately 120 minutes; if the onsen is closed, it will be replaced with a similar onsen.
• Ningle Terrace Closure Notice: The park may be closed from 2026/11/03 to 11/28. In case of closure, the itinerary will be adjusted to change the duration of stay or replace with other attractions.
• If Asahiyama Zoo or Ningle Terrace is closed, it may be adjusted to approximately 140 minutes at Biei Shirogane Onsen, or a stop at Shirasu Falls/local dining may be added depending on the situation.
• Cherry blossoms, autumn leaves, seasonal flowers, snowy scenery, and other seasonal activities may change due to weather or other reasons. Unless an official cancellation of the itinerary is announced, the tour will proceed as originally planned. No refunds will be issued even if the cherry blossoms, autumn leaves, seasonal landscapes, etc., do not meet your expectations.

Vehicle & luggage info

• The operator has the right to refuse a reservation if the group size or luggage exceeds the capacity of the reserved vehicle. In this case, no refunds will be issued

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• Be aware that the approval of reschedules, amendments or refunds are subject to availability
• The activity will be cancelled if there is not a minimum of 4 participants. If this happens, you'll get a rescheduled time or refund
• To find out more about the cancellation policy, contact Klook customer support

Voucher type

• Present your mobile voucher

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• This activity has no age limit
• Important: Infants and children must be included in the passenger headcount
• Children aged 3+ will be charged the same rate as adults
• Seniors aged 70+ should present a medical certificate before participating
• This activity requires a minimum of 4 participant(s). If the minimum is not met, you can book an alternative date or request a full refund