Tokyo Kamakura & Enoshima Full-Day Tour with Yokohama

Additional information

Prohibitions & Limitations

• The activity is not recommended: PWDs (persons with disabilities)
• This activity is not recommended for anyone with impaired physical mobility
• This activity is not recommended for anyone with certain medical conditions such as high blood pressure, epilepsy, etc.
• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Smoking and drinking is not allowed. You will immediately be asked to leave if caught by a staff member
• Please dress accordingly depending on the day's weather conditions
• Pets are prohibited
• Please be mindful not to feed the marine / wild animals or engage in any activity that may damage the ecosystem
• It is your responsibility to inform the operator if you have any special health conditions. The operator is not responsible for any adverse effects which may arise from any treatment.

What to bring

• Valid ID
• Tour Voucher
• Umbrella (if needed)
• Personal medication (if needed / applicable)
• Proper outfit for the weather conditions

Accessibility

• Child seats are not available
• This activity is not stroller and wheelchair-accessible

Address

• Kamakura
• Kamakura
• Yokohama
• Enoshima
• Enoshima
• Yokohama

Vehicle & luggage info

• Luggage storage and delivery services are not provided

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 48 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund
• No refund will be issued in case of unforeseen events or extreme weather caused the following condition: Participation for some attractions has been suspended
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• Full refunds will only be issued for unsuccessful or rejected bookings
• Lost, stolen or damaged tickets can't be refunded
• For any product quality/damage issues, contact Klook customer support ASAP with photo/video proof
• Be aware that the approval of reschedules, amendments or refunds are subject to availability
• Refunds or amendments can't be issued if: Participants arrive late or don't arrive at all
• Refunds can't be issued for any participants who are late by 5 minutes or more
• The activity will be rescheduled if there is not a minimum of 8 participants. If this happens, you'll get a rescheduled time or refund
• Refunds or amendments can't be issued if: Participants don't follow the rules
• Refunds or amendments can't be issued if: Participants can't provide a valid license and/or the required documents
• To find out more about the cancellation policy, contact Klook customer support

Booking changes policy

• Change are allowed until 48 hour(s) before activity starts
• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.
• The booking cannot be changed if the voucher has not yet been issued.
• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Voucher type

• Present your mobile voucher
• Present your printed voucher
• Present your voucher from the Klook app

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Participants must be aged 6+ to travel
• Children aged 12+ will be charged the same rate as adults
• Children aged 0–5 are not permitted to participate in this tour. We reserve the right to refuse participation if a guest is found to fall within this age range based on official identification or failure to present valid identification during check-in. In such cases, no refunds will be issued.
• Participants aged 6-11 are considered children, based on their official ID
• Children aged 6-17 must be accompanied by a paying adult
• This activity requires a minimum of 8 participant(s). If the minimum is not met, you can book an alternative date or request a full refund
• Group size: 1-100 participant(s)