The car's license plate number was sent to us by email the day before. On the day of the tour, we departed as soon as all participants had gathered, which made for a very smooth process. We were in a van that seated about 12 people, and Mr. Guna served as both our driver and guide. Our family was the only Japanese group, and while we only understood about half of the English explanations, we managed fine as long as we knew when to return to the car. At the large parking lot of Batu Caves, we got lost and couldn't find our car, but Mr. Guna came looking for us. This tour is highly recommended for those who want to quickly visit the main tourist attractions in about four hours.