The operator was incredibly attentive and always responded super fast! They were so helpful—when we got a bit lost at the drop-off point, they kept updating us and made sure we were okay. Their English is excellent, which is a huge help in China, and they even gave us great tips for the best views on deck. We loved our cruise experience so much that we upgraded to the VIP view deck for an extra 100 RMB and it was absolutely worth it! It came with free tea and biscuits, plus exclusive seating and an amazing view. Thank you so much for making our Huangpu cruise so memorable!