Undercover Underworld | Tai Kwun

Undercover Underworld Exhibition Ticket Terms and Conditions

i. By using this Undercover Underworld exhibition ticket (the “Exhibition Ticket”), you fully and unconditionally agree to be bound by these terms and conditions, the Privacy Policy Statement available at https://www.taikwun.hk/en/home/privacy_policy, and all applicable laws. ii. Any person (whether the purchaser of the Exhibition Ticket or a third party holding the Exhibition Ticket) who presents the Exhibition Ticket, enters the venue, and enjoys any privileges arising from or related to the Exhibition Ticket must comply with these terms and conditions, and the bye-laws of the Central Police Station Compound. iii. A valid electronic or printed copy of the Exhibition Ticket must be presented for admission. Tai Kwun Culture and Arts Company Limited (“Tai Kwun Arts”) may refuse admission outside the designated date / time. Visitors must comply with the venue and admission requirements. iv. No counterfeit Exhibition Ticket will be accepted. v. The Exhibition Ticket may not be sold or exchanged for cash or any other goods, services and / or privileges. vi. No replacement of the Exhibition Ticket will be issued if defaced, deleted, corrupted or lost. vii. You agree that Tai Kwun Arts may use any image or video that consists of your portrait taken at the event for any purposes (including promotion and marketing purposes or organisation of any other activities) anywhere worldwide in whatever manner and media as Tai Kwun Arts may deem fit. viii. Tai Kwun Arts may at any time refuse any person’s admission into the venue without compensation or otherwise. ix. Tai Kwun Arts may at any time suspend or terminate the use of the Exhibition Ticket without compensation or otherwise. x. The Exhibition Ticket are non-exchangeable, non-cancellable or non-refundable once purchase, except in cases where changes to the exhibition schedule and / or time are necessary due to adverse weather conditions or other reasons Tai Kwun Arts deems fit. xi. Exhibition Tickets exchanged pursuant to Clause ‘x’ are limited to the same exhibition, ticket type, and ticket price. Returns and exchanges must be made at the specified time and location or through the ticketing platform. For details, please refer to the announcements on the Tai Kwun website and ticketing platform. xii. Concession tickets are available for full-time students, seniors aged 60 or above, and persons with disabilities. Concession ticket holders must present valid proof of eligibility for admission. xiii. In the event of any dispute in connection with the Exhibition Ticket, the decision of Tai Kwun Arts shall be final, conclusive, and binding. xiv. These terms and conditions are written in English and the Chinese translation is for reference only. In the event of any inconsistencies between the English and Chinese versions, the English version shall prevail.

Arrangement Under Inclement Weather Conditions

Typhoon Signal No. 8 or above

• If hoisted before opening hours: Tai Kwun Duplex Studio will remain closed until the signal is lowered. Tai Kwun Duplex Studio will re-open three hours after the signal is lowered. If the signal is cancelled or lowered less than four hours from the normal closing time, Tai Kwun Duplex Studio will remain closed for the rest of the day.
• If hoisted during opening hours: Tai Kwun Duplex Studio will be closed when "Pre-No.8 Special Announcement" is published by Hong Kong Observatory.
• Ticketholders of the affected period may refer to the announcement on the Tai Kwun website and ticketing platform for the returns and exchanges arrangement.

Black Rainstorm Warning Signal

• If hoisted before opening hours: Tai Kwun Duplex Studio will remain closed until the signal is lowered. Tai Kwun Duplex Studio will re-open three hours after the signal is lowered. If the signal is cancelled or lowered less than four hours from the normal closing time, Tai Kwun Duplex Studio will remain closed for the rest of the day. Ticketholders of the affected period may refer to the announcement on the Tai Kwun website and ticketing platform for the returns and exchanges arrangement.
• If hoisted during opening hours: Tai Kwun Duplex Studio will remain open.