Kenzi Rose Garden

Stjernebedømmelser er baseret på Klooks overblik over ejendommens information (såsom inkluderede tjenester og faciliteter osv.) og er kun til reference

Need to fix or replace AC

Pool great. Room and breakfast ok. Staff friendly and helpful. AC very poor. Lifts and halls baking hot. AC in room didnt cool the room enough.

Rooms are large with three beds, bathrooms are clean. The A/C are not cooling and room is hot in hot season. Staff are nice and breakfast is excellent

Nice clean hotel, excellent breakfast, helpful staff

Family friendly, lovely place to stay in Marrakech. Helpful and friendly staff, well maintained and clean property. Pools were a big attraction for kids.

We were disappointed Kenzi Rose Garden Hotel on the whole. Pool area is nice, room was fine. However, we would not consider this a 5-star hotel. Rooms were basic, housekeeping not entirely consistent. At times we asked them to give us 5 minutes to get organised as we were leaving for the day, and they simply didn't clean our room that day. Staff around the breakfast buffet, the pool, and the bar were very helpful, friendly and pleasant. However, we did not get the same feeling from reception and from management. While we realise we arrived late (around midnight), the induction and welcome was very short on information. There was little extra info in the room. When we asked questions (what time restaurants were open, did we need to book a table) the response was given in a tone that our questions were a nuisance and unnecessary. When we asked the concierge to call us a taxi we got different levels of help - one simply called us a taxi and we paid a ridiculous fare. The second time, the concierge called the cab and advised us what to accept as a reasonable fare. Just one example of the inconsistency of service. We ate in the Moroccan restaurant on our first night - empty other than us, over-priced for decidedly average food. We did not eat an evening meal in any of the other restaurants. Overall, the hotel was fine as a base, but not 5-star, and not particularly welcoming or professional service.

It’s was a nice place to stayed !!! Nice room and people are very helpful.

Good hotel with reasonable price

great stay

So amazing