Grand Hyatt Melbourne

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Very clean, friendly and well placed hotel. Breakfast was excellent!

Fantastic place, great location

Location

Nice

Staff were helpful, room okay did not request king bed asked for a double booking made through Expedia. Room right near the lift which I know someone has to have but not ideal. Had a small meal prior to 6 pm at the Collins restaurant which was fine, breakfast arrived 8.30 am seated quickly staff were good. The Meal which we had small spoon of baked beans, mushrooms, scrambled egg, bacon were nearly cold only hot item was the hash brown. Two coffees to follow were good, staff was very good. Very disappointed for $100 breakfast which was uneatable, not enjoyed, and not up to the standard one may expect. They became very busy a long queue a hand rail to ascend but no rail to leave, very dangerous. The front staff and the gentleman who organised our taxi very helpful, perhaps not the experience we were hoping for.

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Had a broken shower, but they fixed it quickly in the morning

Restaurant was disappointing Food did not represent the high standards of the hotel

The Hyatt always offers the perfect 5-star experience, and the Hyatt on Collins did not disappoint. With a beautiful view over the river Yarra and a great inner-city location, I will definitely be returning as soon as possible.

Buffet breakfast was incredible. Diverse options, attentive staff.