The Victoria Hotel Melbourne

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Well positioned option in central cbd

I don’t recommend this hotel . First when we came staff at reception area are not helpful and like they are not happy to serve any guest. No one even welcome you.staff are rude even managers except of 2 employees try to help us. We request for make up room and on the 2nd day we even left at 7am and no one clean the room, rubbish bins not emptied and toilet paper no refill.We stay there for 5 nights and only the last day they did vacuum as I went back again to reception and ask to vacuum the floors. No towels at pool area, we have to go down to reception again to ask for towels. I would say it was really terrible experience. We stayed last year at Pullman/Mercure but I would say staying there is far better. With the price is the same from the time I book. I just want to try new hotel.

Staff were friendly. Maintenance on rooms and overall cleanliness was pretty mid. There were white stains on the side of the bed, that I really didn't want to think too much about. It was quite a warm weekend I was staying and the cooling was pretty average. Couldn't open the window because you know city pigeons and street noise. Location is pretty spot on for being in the CBD. Close to amazing restaurants,cafes trains and trams

Excellent location and hotel. Comfy rooms and blackout curtains.

Very convenient, clean, comfortable and affordable for the CBD!

Loved the check in and out options and the buffet breakfast was amazing

This is a great hotel, located in one of the most vibrant areas of Melbourne. Tons of cafes, restaurants, shops, things to do within easy walking distance. Staff is efficient and friendly. My only issue was the so-called "pool": it's more like a large bathtub. If 4 people are in it, it's way too crowded.

Average

Bar wasn’t open til 4also closed early not

Been here a few times over the years. The refurbishment has made the hotel lose some of its old world charm, but it is still a pleasant stay in the heart of Melbourne.