Palette Anh Vu Hotel Phu Quoc

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The mattress were bad. If I lied on my side I could count every coil spring beneath my ribs. I was told by the owner all the rooms have the same type of mattress so there were no need to change room. After first night I asked the owner to have the room clean. The reply from her was "the hotel is not responsible for all your valuables, if you wyant us to come in and do cleaning you have to make sure you put all your valuable away in a safe place or take it with you out of the room". I just simply didn't want to reply to that. For 3 nights I stayed no room cleaning except for taking out the garbage and exchange towels. I do not recomment this hotel unless you can stay for free.

The place was really nice, room had air con, small fridge and kettle, all I needed. It was close to the markets, close to the beach and many restaurants. The place was very clean and staff was friendly

The bed is brutal. Like an old box spring. The shower had hot water at certian times. ... the room was cleaned. The staff were great

We had booked 5 nights and left after 1. The place was fithy, springs were on the surface of the bed, no hotwater. Total fump

We stayed 2 nights, there was not any warm water for showering, the room was not properly cleaned, it seems that the staff clean only visible area not under/behind beds, we found food rest and noodles in the waterboiler. There were not any bed sheets but only bedcovering.