Ouarzazate Kasbah Ait Ben Haddou heldagsoplevelse med Atlas Studios

The trip itself was nice but there were a few issues. In the morning we had to change cars/drivers 3 times although it wasn’t a big deal for me. At Ait Ben Haddou, the guide cost an extra 30 MAD which wasn’t included, so keep that in mind. Regarding Atlas Film Studios. We were supposed to have 1h30 to visit (klook) but only stopped outside for about 5 minutes to take pictures. The drop-off was honestly the most stressful part and almost ruined the trip for me. I was the last passenger, had no internet and wasn’t familiar with the area, so I struggled to find my grandmother’s address. The driver became very frustrated and seemed ready to leave me somewhere I didn’t know. Being alone with no Wi-Fi and no way to find my way back, I had to call my father because I was genuinely scared. Thankfully, he eventually took me closer, but the situation left me extremely stressed and took away from what had otherwise been a nice day.

it was organized, free picked up from my hotel and i get to see all those places for that amount. it was a good deal.

Dette var en absolut katastrofe. Først og fremmest kontaktede rejsearrangøren os ikke for at bekræfte bookingen eller afhentningstidspunktet; jeg måtte selv kontakte dem. Selv da fik vi ikke et afhentningstidspunkt, så i stedet besluttede vi at vente i det annoncerede afhentningstidspunkt mellem kl. 7.00 og 7.30. Chaufføren var forsinket og ankom omkring kl. 8.00. Det næste problem opstod, da vi fik besked på at skifte til et andet køretøj. Denne tur var annonceret som en privat tur. På trods af dette insisterede rejsearrangøren på, at de ikke tilbød private ture og forsøgte at sætte os sammen med grupper. Vi forsøgte at løse dette, men jeg måtte hele tiden kommunikere frem og tilbage mellem rejsearrangøren og supportlinjen hos Klook – de kommunikerede aldrig med hinanden. Mens vi forsøgte at løse problemet, kørte turen uden os, og vi endte med ikke at komme med på turen. Vi modtog en refusion fra Klook, men vi havde allerede mistet en dag af vores ferie og har endnu ikke modtaget kompensation for dette.