Le Journey Elegance 2D1N Cruise: Tur til Ha Long Bay & Lan Ha Bay

There were several positives along with a few negatives. The highlight of the cruise was the manager, Tony. He was very friendly and accommodating from the port pickup until the end of the journey. Some other crew members were also hospitable, though the service did not fully match a 5-star hotel, possibly due to language barriers as we often had to use a translator. The food was good with decent variety across all four meals, and they were flexible with dietary preferences. The itinerary was followed perfectly, and the room was spacious and matched the photos. Special kudos for bday setup and cake. On the downside, the hotel pickup arranged through an external company was unpleasant as the guy was quite rude when we were about 10 minutes late and just told he would leave. There were also minor issues like the jacuzzi initially released dirty water. High tea was basic, with just fruits, chips, and coffee. Overall, it was an experience but don’t expect true 5-star service for the price.

Havde en vidunderlig oplevelse med Le Journey Elegance Cruise. Personalet var venligt, opmærksomt og sikrede et behageligt ophold under hele turen. Krydstogtet var rent, komfortabelt og smukt vedligeholdt. Maden var ikke så lækker for vegetarer, de havde slet ikke gode variationer, og den samlede service var imponerende.

Value for money.It was a very good experience.Special thanks to our cruise manager Den he made our vacation memorable.Cruise staff and everything was very well managed.Loved the experience.Highly recommended.

Fremragende organisation fra afhentning til aflevering. Vi tog på Le Journey Elegance-krydstogtet med hr. Tonny som besætningschef. Velholdt krydstogt og fantastisk gæstfrihed og rejseplan. Maden var fantastisk. Vi nød virkelig vores ophold på 2 nætter og 1 dag. Skal besøges.

Andrew, Tony, Roxane and Thieu – thank you for making our Le Journey Elegance Cruise experience so memorable. Roxane was incredibly helpful with all pre-cruise arrangements and food preferences. Thieu ensured a smooth and hassle-free pickup process. Tony was an excellent guide, coordinating activities and taking great care of us throughout the journey. Andrew made sure we enjoyed exceptional food and attentive service on board—the meals were truly one of the highlights of the cruise. A heartfelt thank you to the entire crew for their warm hospitality, professionalism, and attention to detail. Highly recommended!

Tak til det hårdtarbejdende personale, som fik os til at føle os velkomne og varme fra det øjeblik, vi gik ombord, især Hari, som altid proaktivt tog sig af os (vi havde børn med) og altid var den første til at yde den bedste hjælp! Fra værelset til hele turen var oplevelsen fantastisk, og jeg vil komme tilbage, hvis jeg får muligheden! Min yndlingsdel var badekarret og balkonen, hvor jeg kunne slappe af og nyde min egen tid, mens jeg beundrede Lan Ha Bay!

좋은 서비스 맛있는 음식 너무 친절했던 직원들 아침에 복통이 있었는데 생강차, 약을 챙겨주셔서 너무 감사했습니다!

It’s very nice trip. The food is so good. And the staff is very nice. I will come back again.

Andrew was the highlight of my experience. He went above and beyond to make sure me and my friend had a perfect stay! The cruise was great, we got to see the sights and the staff took great care of us.

The cruise experience was great, the food was good. Van Anh excellent service, we really liked her. Thank you van anh and team Le journey 🩷