The Twin Fin Hotel

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Very well located across the street from the beach, it's an old building and the room they gave us has mold, we requested yo be move into a different room and things worked very well, although power went out in our last day I have to use stairs yo go down and we were on the 23th floor. Kudos to Fernando in reception who went above and beyond to get us a better room.

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Only good thing at this hotel was the location. But the hotel itself is run down, outdated, and rude front desk workers.

I booked an 8-night stay and paid extra for an ocean-view room. When I arrived, I was given a room on the 5th floor with what they called an “ocean view,” but it was very misleading. The only thing visible was a small portion of the ocean, while most of the view was blocked by the roof of the restaurant below. After I complained, they moved me to a higher floor, but it was a side room with no front ocean view. Despite not receiving the room category I paid for, they did not offer any refund or compensation. Overall, the stay was okay, but for the price they charge, I expected much better attention to basic maintenance and cleanliness. I understand that Hawaii is an island and buildings may be older, but the bathroom looked outdated and not very clean. It felt like it hadn’t been renovated in decades, and there were noticeable yellow stains on the bathroom and it looked from 1950th. The room also had a coffee machine, but I couldn’t use it because it was dirty and dusty inside. The in-room safe was also old, dirty, difficult to operate, and in a very poor condition. For the amount they charge, I expected a much better experience. Small details like cleanliness, properly maintained amenities, and delivering the room that was booked should be standard.

The hotel is in a great location - at the quieter end of Waikiki, but still has plenty of action !!!!! The pool was a nice retreat from the glorious beach that is just across the street !!! The hotel itself is older and basic but still good !!!!

For the first time in Hawaii . So glad we got oceanfront view . Staff was very friendly and helpful if you have any questions. Plus Hotel is right across the street from beach , close by restaurants and shops

WARNING STAI AWAY FROM THIS PAICE.

Be very careful when booking an "Ocean View" room. Nothing like the photo they use to advertise it. My room on level 5 had an expansive view of the dirty roof of the podium level of the building. Any "ocean view" was totally dominated by this awful viewpoint and even then was massively obscured by the trees in between my room and the ocean. Definitely not what was advertised and what I paid for. When I went down to complain and request change of rooms, the disinterested staff member said there was nothing he could do and for me to come back at 6:30am the next morning to speak to the manager. I did so and all he offered was refund of resort fee. Follow up request for partial refund of room rate via Expedia was denied. Really ruined what was supposed to be a "spoil myself" end to my otherwise great USA/Canada holiday. This room should never be sold as "ocean view". Partial at best. Filthy view is more accurate.

Wonderful place to stay great view very clean not complaint

Great view, great valet parking, stuff is very professional, food options below the hotel area were all great.