L'esprit de Naiyang Beach Resort

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This was one of the worst hotel experiences I’ve had. The room itself was dirty from the moment we walked in, and we ended up dealing with an ant infestation the entire stay. On top of that, we found a roach in the room, which was the last straw. To make things worse, I have a food allergy to seeds, and the kitchen still served me food containing them. When I raised the issue, the hotel refused to refund me, so I had to go through my bank and file a dispute just to get my money back. Location-wise, the hotel is about an hour away from all the excursions and activities in the area, so be prepared for a lot of extra travel time if you book here. On top of everything, the staff was dishonest throughout our stay — we were told several things that turned out not to be true. Between the cleanliness issues, the pest problems, the allergy incident, and the lack of accountability from staff, I wouldn’t recommend this hotel to anyone.

Upon arrival our first day we were greeted with extraordinary professionalism and kindness during our stay the amenities were very good and being in walking distance of the beach and restaurants as well as shopping was indeed a plus I would highly recommend Le’ spirt for the politeness and hospitality along

From the moment I arrived, I was made to feel incredibly welcome. The staff were amazing throughout my stay, always friendly, attentive, and willing to help with anything I needed. The food was superb, with every meal beautifully prepared and full of flavour. It was clear that great care and attention went into every aspect of the dining experience. Overall, I had a wonderful stay and thoroughly enjoyed every moment. The excellent service, fantastic food, and welcoming atmosphere made it a memorable experience. I will definitely be coming back and would highly recommend this hotel to others.

My sister and I stayed here for two wonderful weeks and our experience was exceptional from start to finish. We truly had no complaints throughout our entire stay. The staff were consistently warm, attentive and highly professional, which made us feel welcome and well taken care of every day. During our time in Phuket, we met many amazing people and on our final night, the resort kindly allowed us to host a small gathering with our new friends. It turned into such a memorable celebration and we really appreciated the relaxed and accommodating atmosphere. The food and beverage selection was also excellent, with a great variety of delicious meals and drinks to enjoy throughout our stay. A heartfelt thank you to the entire staff for making our visit so enjoyable, comfortable and unforgettable. Keep up the fantastic work! We miss the members we interacted with already lol.. We will definitely visit here again! ขอบคุณ, ขอบคุณ, ขอบคุณ And God bless

Came here for our 30th Anniversary. The staff are very kind and accommodating. The room with the pool was perfect. Highly recommend

Everything EXCELLENT, only complaint is leaving doors open for extended periods of time before guests arrive may make the property smell nice but has the effect of inviting in ants, none in the bed area which is a positive but plenty in the bathroom. That is my only complaint. Otherwise I highly recommend this accommodation. Total quality and value for money. Helpful and kind staff. Location could be better but grab and bolt are cheap to everywhere and doesn’t discount how great everything else is about this place.

Starting with the positives - most of the staff at this hotel are delightful. Really friendly and helpful. We booked a pool access suite for a few nights. We got a lovely welcome at check in with a drink and good explanation of the hotel. We also got a free taxi shuttle to the airport included. The first room we were given was not great. It had a lot of marks on the ceilings, particularly in the bathroom and you could tell things such as damp had just been painted over instead of being dealt with properly. We did not have a smart tv and a lot of the cable channels were unwatchable due to bad reception. We also could not get any hot water in the shower. Our terrace opened up to the pool but was completely exposed for most of the day - no shade at all, which made it unusable in the heat and strong sun. The terrace and steps into the pool were also badly designed. The steps were outside the main room door so to get back to the terrace from the pool you had to walk through the main room. You couldn’t get in and out of the pool onto the terrace. We were given a different room on the second day which was much better - we had shade and this one had a smart tv with Netflix etc. The pool itself is tired and in need of maintenance. It also needs a filter. It’s full of dead bugs - wasps, flies, moths and filthy. Not a relaxing swim. Breakfast was sub par for a hotel claiming to be 4 stars. Definitely not worth the extra charges.

I had the most wonderful solo stay. The staff were absolutely wonderful. I took advice from other reviews and took a suite with pool access which was great - windows on 3 sides but curtains for privacy. Bed was comfy and the suite was spotless and cleaned every day. The pool is wonderful. So warm and just delightful being off the room. There is also a swim up bar. The restaurant is great, the food nicely cooked and I highly recommend the green chicken or beef curry. Omelettes at breakfast were spot on. Location wise it is right next to Nai Yang beach, which is lovely - and for a change of scenery a sunbed and shade can be rented for a day for around 150 bhat. To get to it, you have to take a small raft across an estuary. To get to other restaurants and the 7 Eleven and cash machine, you can walk up the beach and along or through the gorgeous national park. The raft stops around 8pm but a taxi back is easy and cheap. The hotel made it easy to arrange a taxi or driver for a day or half day trip out, and could be added to the bill. Outside the hotel, cash is King although most of the restaurants will take cards. I will certainly return, I stayed six days and would have stayed longer. So relaxing - far from the nightlife of Patong, which you can go to in a taxi if you want to about 25 minute drive away.

Beautiful property amazing staff, wonderful atmosphere.

Super friendly and helpful. We had a pool access room which was spacious clean and modern… another amazing time at this place 😊