HF Fénix Porto

Les valoracions amb estrelles es basen en la visió general de Klook sobre la informació de la propietat (com ara els serveis i les instal·lacions incloses, etc.) i només serveixen de referència.

It was very clean and hotel staff were very friendly and helpful. Our room overlooked an enormous cemetery which was creepy, and the beds were too hard. Aside from that, very nice hotel.

Good location, nice and quiet. Great choice at breakfast. Room was kept very clean all the time. This is our second time at this hotel and it was still as good.

The breakfast was excellent, staff was courteous, location good, parking excellent.

Safe location and excellent service

Staff was lovely and room was spacious and comfy. My only comment is on the bathroom door, it doesn't lock and it's clear. My toddler was shouting and watching me from the door while I was sitting on the toilet Ahah apart from that, I recommend.

The mini fridge comes stocked, which makes it difficult to put your own stuff in. Our only issue was that there were not enough towels one day, but not a major issue. And the bath room door is awkward--sliding glass door that doesn't allow for much privacy. Staff was great and overall stay (for a week) was fantastic. I would definitely come back.

We had a great stay! The rooms were clean, comfortable, and well-maintained. The staff was incredibly friendly and helpful throughout our visit. Anytime we needed extra supplies, a quick call to the front desk was all it took—they brought everything up right away. One of the highlights was how knowledgeable the staff was about the area. They gave us excellent recommendations for local restaurants, bars, and attractions, which made exploring so much easier. Great customer service really made this stay stand out. I would definitely recommend staying here!

Property was very clean... room very spacious....the breakfast was worth the money, a big variety of food. As per the downfall ....we had no hot water (not sure why)we notified front desk around 5:30 --6:00PM ... they noted it and was going to take care of it right away ...we went out for the night and arrived late (2:30AM) I just wanted to take a shower and go to sleep...well the problem was not taken care off. I went back to front desk at that moment now its about 3 in the morning they came to the room and realized that they will give me another room... it was 4AM by the time i went to the other room, at that time i was wide awake so i turned on the TV and guess what that was not working ...I gave up. As we checked out i was thinking that they would at least reimburse our breakfast fee or parking fee due to the issues we had but no. Anyway no more said.

Only one night layover on the way to Paris- wish we could have stayed another night!

Nice location and breakfast