ibis budget Luzern City

Les valoracions amb estrelles es basen en la visió general de Klook sobre la informació de la propietat (com ara els serveis i les instal·lacions incloses, etc.) i només serveixen de referència.

Really smallest of small rooms but very clean with good breakfast.

Location and price were good for Lucerne - bus stop right in front of the hotel and just 7 min ride to train station/main area. City bus pass is included with your stay. Rooms are very compact but did the job. AC worked and was great for the heat wave! Minimal storage or space to open our bags and hang our things. We were in a triple room and it was tight, but manageable. We were able to borrow a hair dryer and iron + board and extra towels from front desk without issues. We didn’t do the breakfast, looked basic/small but adequate (not worth the $15 CHF price tag in my opinion). Grocery store next door, we went there for some fresh pastries. They stored our luggage for free on our check-out day which was a great convenience. We didn’t need parking but were told it was very limited and first come first serve, so if you are driving, be mindful of this. Also, we stayed 2 nights and housekeeping did not come on our in between day. Overall, good location, clean, small, has the basics. A good budget option in Lucerne.

The was a no frills but clean hotel walkable from the train station. This was nothing fancy. But we were not really in the hotel as we were exploring all day. This is also walkable to old town as well.

Stay elsewhere. Spend the extra $100-$200 for a little better hotel. The central air in the rooms does not condition. It’s only a fan. It was mentioned to management everyday of our trip and each day they told us that it was working as intended. I sweated every night there. Avoid avoid avoid. Only nice part was that the bus stop is right in front.

The staff on reception were helpful and friendly. However, in relation to the cost of the room, it was cramped and very basic in theroom itself, with a curtain to separate the beds from the bathroom. The quality of the breakfast was also disappointing in relation to the cost and compared to most other hotels that we have stayed in.

The room was very clean and the bed and pillows were good. I slept very well here. The breakfast was good, as long as you are not gluten free. Had to ask for bread which is ok I don’t mind that, but it was like it was a chore to be asked. When it says budget it is budget. It is like a lower class Travelodge for the British among the readers. There is no kettle or fridge in the room, I do think there is room for both. You get hot water from downstairs, but sometimes there were no cups. If you ask the staff they are not always very helpful or maybe I just asked the wrong ones. There was no milk or teabags or coffee to go with the hot water. There is a supermarket next door. It is a 15 minutes walk from the train station. The area is safe, female solo traveller. If you arrive before check in you have to pay 3CHF per bag, to leave your bag. There is no charge on leaving. There is a bus right outside the door so you can use your city pass for this, you get it free at check in. I do think some amenities could be added and some staff need some staff training in customer service.

The shower are terrible. Very slow and changes temperature every few seconds. By child had skin burn because couldn't figure out correct temperature of water.

Kimberly fue muy atenta y resolvió todas nuestras inquietudes 😀

Horrible and terrible There was bed bug on the room and beds and I reported to staff and manager, but they asked to find and bring to them 😂, even the employee asked me do you have pictures of that ? I showed them my feet that bit with that but manager went to the room and look for bedbug and then they said he didn’t find any , are they crazy??!! Horrible Never ever go there

The hotel is clean and staff are helpful and kind. It is about 13 minutes walk from the train station and the main sites of interest. There is a bus 4 right in front of the property that can take people to the train station. The Thai restaurant nearby is delicious. The breakfast buffet is decent at the hotel.