everything was smooth. the trip was only us even if we paid for a joiner. the travel agency tbh was really kind enough not to cancel our booking since we are the only ones who has a tour by that time even though its a joiner tour that we paid. they were very easy to communicate with as well. responsive through viber. they will send you the details (the driver, driver’s contact number, the time and the pickup place). shoutout to kuya JR, our driver, he was very approachable and accommodating throughout the tour. easy to talk with as well! we’ll definitely book this tour again once I go back to bicol!