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We arrived at noon and immediately enjoyed their beautiful and delightful tea set. Their breakfast was also exquisite and lovely, truly unforgettable! Both the room staff and the restaurant staff provided excellent service, making us feel very welcome and at home. 💗

Exceptional Stay from Start to Finish! ​Our stay at this hotel was nothing short of perfection. From the moment we stepped into the lobby, the staff greeted us with warm smiles and genuine hospitality. Every single team member we encountered was remarkably friendly, accommodating, and eager to ensure our comfort. Their exceptional service truly set this experience apart. ​The room was immaculate—spotlessly clean, beautifully arranged, and incredibly comfortable. It provided the ultimate relaxing environment after a long day of exploring. Every detail throughout the property was well-maintained, creating a welcoming and high-end atmosphere. ​Everything about this hotel exceeded our expectations. The combination of wonderful people, top-tier service, and pristine facilities made our visit unforgettable. We couldn't have asked for a better experience and will certainly be back again soon. Highly recommended to anyone looking for a truly outstanding stay!

This hotel is highly recommended. From free shuttle service to/from the airport and to/from TungChung Station, to the accommodating staff, clean and very beautiful room. I booked 3 rooms, and since we travelled with senior citizen and a child, i requested for rooms closer to one another and in the lower floors if possible. my requests were granted and they booked us very close to the elevator on the 6th floor. Rooms were cleaned and supplies were replenished everyday.

This hotel is highly recommended. It's easy to find, located on the 9th floor after transferring from the 3rd floor of the mall. Check-in was convenient. Our room faced the sea, and we could see planes taking off and landing, cable cars, the Airport Express train, helicopters, speedboats, and buses. It's amazing to see so many modes of transportation from one hotel window! The hotel has a lot of wood and is designed with a Japanese feel. The pool also has a heated section, which is great! Special requests were also accommodated. The breakfast wasn't extensive, but it was sufficient. This is a unique hotel that's definitely worth recommending.

We have a very good overnight stay here in the hotel. The check-in and check-out process is very smooth. Location is very convenient to and from the airport. The rooms are very clean and they have a potable water outside the room.

service: personnels were helpful and friendly cleanliness: clean and well-groomed rooms breakfast: nice breakfast options, good variety hotel location: perfect location for families goi g to disneyland