Luggage Delivery Service between Tokyo Hotels and Airport/Tokyo Hotels and Tokyo Hotels
- Luggage Delivery in Tokyo: Check Klook’s Tokyo hotel delivery coverage here
- Hassle and stress-free trip: No need to drag your bags across the city while you’re doing some last-minute shopping or sightseeing
What to expect





Good to know
Confirmation
- You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.
Luggage Services
- How to use
- Select your preferred delivery date and make a reservation for your seamless experience.
- You will receive a Transaction No. via email from Airporter within 24 hours of order confirmation. Please upload your [Luggage] and [Accommodation Confirmation] from the [Upload Photo] button in the reservation confirmation e-mail
- Write the Transaction No. on your luggage tag and put the tag on all the pieces of luggage you plan to drop off at the reception desk
- The driver will pick up your luggage and deliver it to your accommodation or airport
- Drop off and pick up
- Drop-off time for same day delivery is on or before 9:00am
- Your items will be ready for pick up at the airport after 4:00pm or at your next hotel/accommodation after 7:00pm of the same day.
- If you need your items delivered before 4:00pm, please drop off your luggage one day in advance. The driver will collect your items before 9:00am of the previous day, and your luggage will be ready for pick up on the following day
- For airport pick-ups, failure to collect your items will result in a penalty of JPY1,000 per day for each luggage
- For sending from a hotel, the luggage drop-off time for same-day delivery is no later than 9:00 am
- For sending from the airport or Tokyo Station, the luggage drop-off time for same-day delivery is no later than 13:00
- Luggage guideline
- Each piece of luggage cannot be more than 180 cm (sum of length, width, and height)
- Luggage cannot weigh more than 30 kg
- The value of baggage must not exceed JPY100,000
- Items accepted for delivery: suitcase (check-in or carry-on size), irregular items such as snowboards, golf bags, etc.
- Items not accepted for delivery: Wallets (cash and credit cards) identification cards (passports) jewelry (diamonds and pearls), flammable materials (fireworks), poisons (those prohibited by Japanese law), all animals including pets (dogs and cats), insects, reptiles, and fish. In addition, poisonous plants are not allowed as well
Additional information
- If your luggage does not meet legal requirements, it will be refused even if the booking is a success. Customers will bear all losses, legal liabilities, and consequences that occur
- Please check your luggage upon pick up. Take a photo if you find something wrong for consultation with our customer service staff. After the luggage is confirmed as received, the service is complete and the operator no longer bears any responsibility
- The luggage insurance covers relevant costs incurred by delay, loss, and damage, and does not include luggage handle and wheel damage, accommodations or airfare costs
- Please note that Klook is not liable for any damages listed here
- If the service could not be used due to flight cancellation or considerable delay as a result of unforeseen circumstances, please provide proof of flight delay or cancellation. In such cases, you can reschedule or request a full refund. Please note: you will receive the notification email from “Airporter” at the following timing: When the booking is completed, when the driver picks up the luggage, and when the driver drops off the luggage at the destination counter Please kindly see ”How to Use” instruction in the email from Airporter, as the operation differs depending on the hotel you will stay at
- Carry-on baggage: Total dimensions (length + width + height) up to 120 cm; maximum weight 30kg
- Checked baggage: Total dimensions (length + width + height) up to 160 cm; maximum weight 30kg
- Items exceeding 160 cm but within 180 cm in total dimensions are categorized as Unregulated Size (e.g., strollers, golf bags, etc.)
Location

Contact us
Reviews
highly recommended for tourist travelling from Narita Airport to center Tokyo. Reasonable price. should book 2-way trip for better price. easy to redeem tickets also. just need to present your klook code at the Ticket counter at KS line of Ueno st.
Excellent service from start to finish! The luggage delivery was smooth, convenient, and very reliable. Our bags arrived safely and on time, which made our trip so much easier and stress-free. The booking process was simple, and the updates gave us peace of mind throughout. Highly recommended for anyone who wants a hassle-free travel experience. Will definitely use this service again!
After booking and providing the necessary information before 11 PM the previous night, I received a confirmation email in about half an hour. After uploading photos of my accommodation confirmation and the luggage I wanted to send, the front desk informed me the next day that they would provide luggage tags to fill out. I was able to pick up my luggage at the airport during the reserved time in the afternoon. It was very convenient not having to drag my luggage around while enjoying my last day of sightseeing before returning home in the morning!
Tried a luggage pick-up service for my airport trip and honestly it made everything so much easier. Not having to drag heavy luggage through train stations, climb the stairs with 20kls luggafe or more was such a relief. The pick-up was on time, smooth, and very organized. What I appreciated most was the convenience and how hassle-free the whole process felt. I could move around freely before my flight without worrying about my luggage, which made the travel day a lot less stressful. Everything was handled professionally and my bags arrived safely at the airport as scheduled. Definitely a great option if you want a more relaxed and seamless airport experience.
I availed a luggage delivery service through Klook, and it made my trip significantly smoother. They picked up my luggage directly from my hotel in Tokyo and had it delivered straight to the airport, exactly as scheduled. The entire process was seamless—clear instructions, punctual pickup, and secure handling of my bags. As a solo traveler who ended up doing a lot of shopping, this service was a game changer. I didn’t have to worry about dragging heavy luggage through stations or navigating crowded trains. Highly recommended for anyone who values convenience and efficiency, especially if you want to enjoy your last day in the city stress-free.
After booking this luggage delivery service, you’ll receive an email with your booking confirmation number. I’m really glad we used it while we were in Tokyo—traveling with two large suitcases would have been difficult, especially when heading to the train station. The instructions were clear and easy to follow, making the whole process smooth and completely hassle-free on our way to the airport. The luggage pickup location was also easy to find, which made everything even more convenient. We absolutely loved this luggage delivery service in Japan—it made our trip so much easier and more comfortable.
Definitely recommend everyone to use this luggage service if you have lots of bags to carry like me and have lots of time between check-out and until the flight. I booked first for moving between hotels and that really saved my day. No need to carry them along the way when exploring the city, no need to put in the locker and going back to station and carry them up and down the station. They would ask you to upload the pictures of the luggage and bring it to the hotel reception by 9:00am. Then once it is picked up and delivered, you will get notified as well. In my experience, the delivery is earlier than the time I selected for pick-up. Highly recommend!
We used the service from Narita Airport to our hotel. It was very smooth, we dropped off our luggage at the airport dropping point and were able to stroll around Tokyo comfortably without carrying bags. The luggage arrived safely at our hotel. Highly recommended for anyone arriving early in Tokyo!
Smooth luggage delivery process. Just head to the counter which is to the extreme right of the arrival exit, show your booking and write down your details on tags which they will attach to your luggage. we dropped off our luggage at 10.30am and it was delivered at around 7.45pm to our hotel in Ikebukuro.
Highly recommended! We were transferring to another hotel and instead of going there early to check in ourselves, our luggages were delivered and brought to our room while we spent the rest of the day exloring the city. They update us when they pick up and drop off the luggages.
FAQs
You might also like...
Same-day Luggage Delivery Service by ecbo (Haneda Airport to Tokyo Hotels)
Tokyo Luggage Delivery Services by LuggAgent (From Vessel Inn Takadanobaba Station to Tokyo Hotels or Airports)
Suica IC Card
Tokyo Luggage Delivery Services by LuggAgent (From Vessel Inn Takadanobaba Station to Kyoto, Osaka, Nara or Kobe)
SHIBUYA SKY Ticket
Narita Airport to Tokyo Limousine Bus
Tokyo Subway Ticket
teamLab Planets TOKYO Ticket
teamLab Borderless Tickets: MORI Building DIGITAL ART MUSEUM
Explore more on Klook
Top attractions in Tokyo
Everything you need for your Tokyo visit
- 1 Tokyo Hotels
- 2 Tokyo Car rentals
- 3 Tokyo Private airport transfers
- 4 Tokyo Tours
- 5 Tokyo Cultural experiences
- 6 Tokyo Day trips
- 7 Tokyo Food tours
- 8 Tokyo Workshops
- 9 Tokyo Spas
- 10 Tokyo Cooking classes
- 11 Tokyo Outdoor & sports activities
- 12 Tokyo Photoshoot
- 13 Tokyo Go-karting
- 14 Tokyo Cruises
- 15 Tokyo Wildlife
- 16 Tokyo Fitness




