維拉城市公寓 (Apartments Ciutat Vella)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

The floors were so dirty we had to wear shoes after our shower. The only reason to stay here would be location, but I would try really hard to find something else. The beds were rock hard, only one ac unit for three rooms, tons of stairs and a terrible check in process. What a waste of money!

Room ok and clean

Interesting rooms. Had difficulty getting room keys (machine broke)

No correspondía a las imágenes vistas al momento de contratar. Accedíamos a la habitación por una escalera intransitable y peligrosa. Figuraba como hotel y no lo era.

1 block from the Ramblas

Very hard to find this place! Paid $75euro to get here! But location is perfect! Bed was like sleeping on wood. Kitchen amenities were fine. Building was old and interesting. It's very noisy at night so bring ear plugs.Great aircon . I would definitely not stay here again!

The issue was with check in. I blame Hotels . Com. The insructions were wrong. It was saying to go to soe other hotel after 2pm which will assist with check in. We arrived at 8pm . And found locked door. When we checked the insruction , it said to go to another place (20 min walk) for check in. When I got to the place it was closed for renovations for last 3 days. Thanks for the neigboring business which provided me with wifi and assisted to call the number mentioned for the hotel, I was able to call an the lady told me that she will return a call. The call was returned in a half hour -15 min and they explained that we just need to push a button on the appatment building enterance and do electronic check in inside. I am just wondering why we did no get the instruction from the property by e-mail or on Hotels.com app. I lost 1.5 hour of my time and had a stress which was useless

Hard for taxi to drop off as in an ally. Contact number is incorrect so very difficult to contact for support.

No transportation on streets you had to walk a couple of streets to get a taxi made it hard when you have luggage

This place was not even close to expectations. I have no idea where the photo they took came from, but this place was not even close to the photos. I understand that the location was great and that it's located in the Gothic Quarter, but it was like it wasn't even updated from that century. There is daily cleaning service, we had to remove the garbage ourselves daily. New towels were not provided unless we asked (assuming we could catch the cleaning lady that only cleans units that vacate that day). The place itself is in a very sketchy alley. The walls are so thin, we can hear every neighbor that came in at all hours of the night and all the random screaming was beyond unnerving. Considering we stayed at different places all over Italy for 3 weeks, this was the most expensive and least comfortable place we stayed the entire time.