布拉格飯店 (Prague Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Very bad customer service and breakfast not fresh

They advertised that parking was available, but this turned out to be completely false. When I arrived to check in, the receptionist rudely denied that any parking was available for my car. Because of this misleading information, I was unable to proceed with my stay and immediately requested a cancellation. However, they refused to cancel the reservation or refund my money. This was a terrible experience and a complete waste of my time, money, and energy. What made the situation worse was that no apology was offered instead, I was made to feel as though I was at fault. I do not recommend this property, and I strongly believe Expedia Group must take responsibility for allowing false information to remain on the listing and should issue a full refund along with appropriate compensation for the financial and emotional distress this situation caused.

Very helpful staff, good breakfast, shops and restaurants nearby, market nearby.

For what we paid, this hotel did all it needed. The room was comfy and had everything we needed. I feel like the upkeep and cleanliness could be better. We avoided the included breakfast after noticing ants on the table and a staff member using bug spray near the fresh fruit… but other than that, it was great!

Best hotel for the price

Staff was wonderful. Location top notch. The hotel is in need of a good cleaning, and better amenities. Such as a bar /restaurant area. Later hours on the pool. The elevator is in need of an upgrade. Remove tables from the breakfast area. The hotel is really in need of reorganizing. However, the bed was comfortable, there was hot water for the showers. The rooms without windows were nice no noise. However when the rooms are not occupied they need to have their doors kept open for ventilation. Mine had a slight mildew smell.

Yes

Room was clean, shower great and breakfast was excellent. St

Friendly helpful staff and hotel is in a great location

Room was good. Bed very comfortable. Location excellent - very central to everything.