紅屋頂飯店洛杉磯-貝爾弗勞爾 (Red Roof Inn Los Angeles – Bellflower)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

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This place is horrible! Do not stay here. This is a run down falling apart place. The room is NOTHING similar to what is being shown in the pictures on Expedia. The pictures are false advertisement. The rooms are disgusted. I booked on Expedia for 1 night and I arrived late around 11:30/12pm and really couldn’t cancel and find anything room so late at night. I was traveling and was passing through. The room I was checked into had NO TV! NO BLANKETS! NO TOWELS! NO PHONE inside TO CALL THE FRONT DEAK. The tiles seems that they sticky ones and half of them was pulling up from the floor. The bathroom door didn’t close off the way. The room and outside environment is digusting and shady with crack heads around the place. When I went to the desk about the tv and other things missing, I didn’t get an apology or any they just shrug like it wasn’t their problem. The were able to find 1 blanket and 1 towel and told me to check back tomorrow. I asked if there was a different room to move and they didn’t have said they didn’t have anything else that they were sold out. I was only staying 1 night. DO NOT RECOMMEND TO STAY HERE!! Stay away from this place!!!!!!!!!

I get there. I wait a while for the man in the front to come check me in. I was given my room. There’s some dude hanging out by my room door when I get over there. There’s an X shape of tape partially ripped off the door . When I walk in it smells like smoke in the “nonsmoking” room. Oh and this is the best part… there’s no TV. Matter fact it looks like the tv was ripped off the wall. I go back to the office to complain about the TV and the room smell. The man in the office wasn’t in there. I waited like 20 mins for him. Finally he comes back. I explain my situation with the TV. He says that the only room he has. I ask what happened to the TV out of curiosity. He ignores my question and says “I have another room but it’s one bed.” I go to the room. And it’s DIRTY!! Like the last occupants JUST left. There’s a half drank can of beer and black bag on the table. The bed is dirty and hasn’t been changed yet. I didn’t even want to look any further. We just requested a refund and left. I’m soooo disgusted. I feel so bad for the people who live there. I gotta stop trusting these photoshopped pics. I even heard they’ve been going in ppl’s room and taking things.

Got to the hotel and was informed my stay had been “cancelled” despite not cancelling nor being notified at all. Was told that there were no rooms left and somehow my stay got cancelled. Seeing as it was the weekend of warped tour and most hotels in the area were booked full, I believe they double booked and gave my room away. Staff was incredibly rude and didn’t want to give me any kind of documentation about the stay being cancelled by the hotel. Absolutely would never book with them again and I do not trust them at all. Awful experience, rude staff, and I am now having to fight for a refund. Terrible and would never recommend to anyone!

When I opened the door it was so many roachs

L

It’s very bad

Absolute Disgrace – Avoid This Place! This establishment is completely dishonest and disrespectful. My family member had an unexpected medical emergency, and despite multiple attempts by the booking platform to contact the property to cancel our second night, they refused to answer the phone and charged us anyway. To make matters worse, when he returned to retrieve his belongings, we discovered that the cleaning staff or management had taken his phone. They also threw his laptop into a container with wet clothes and attempted to wrongfully withhold our cash deposit. I would give them zero stars if I could. Do not stay here!

The hotel is terrible.. it’s falling apart..

A hole in the wall their was someone still staying in my room when I opened the door I asked for a blanket they said they don’t have none I had to use the same wash n dry cloth for my entire stay it was cold at night it was patched up holes all over the walls poor bedding stale smell He didn’t have my room available until 7:30 he was rude I was so embarrassed to be in that nasty ass room somebody need to call the better business bureau on them