Tide Pool 別墅 (Tide Pool Villas)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

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Amazing room with view. Great for families

The floors were so dirty. We couldn’t go from bathroom to bedroom without our socks turning black. Was expecting a clean out the following day but they never showed up, called front office to schedule the cleaning for day 3. As you can imagine, we had gone through so many socks and wipes from just cleaning our feet. We also had issues with locking back door. Thankfully they replaced the lock. I don’t think I’ll book again as there as so many other options nearby.

This was an amazing, clean property with a nice kitchen. It was only steps away from the beach, wharf and marina. The bed was comfy, the air conditioning worked and there is access to the pool and hot tub across the street. They also had a free wine and cheese happy hour and breakfast.

Tide Pool Villas is a motel with doors facing out to an open parking lot and has literally no amenities. The amenities such as lobby, breakfast lounge, fitness center, pool and hot tub are actually at the Villa Rosa Inn which is a separate property. You do have access to them, but you have to walk to the other location. There is no mention of this in the description and the pictures they advertise make it appear that the amenities are on the property. The amenities at the Villa Rosa Inn are not impressive either, they are all old and small. Upon seeing all of this I requested to cancel my reservation because the advertised property was clearly misleading to customers and I wanted to switch to another hotel, but they denied me. They have put zero effort in keeping the hotel up to date and everything is done on the cheap. The furniture and decor look like it's from the 80's. It's also understaffed. Half the time there wasn't anyone available at the front desk. They double charged me for the Santa Barbara Occupancy Tax, so I had to reach out to them for three days to get it resolved because there was no manager on property. They finally did refund me, but I had to waste a lot of time to get it done. They don't allow you to mention price in reviews, but it was very expensive for one night's stay, so I paid for what I thought was going to be a nice hotel experience, but it was anything but.

Would have given more stars, everything was great except for two areas. First, the food is very basic, but we had heard that and there is great dining nearby. However, we were there for two nights and NEVER received maid service, even after going to the office (across the street btw) THREE times and repeatedly being promised service. Also, parking is very limited. Great location and cute property.

Great location. Walking distance to the pier, many eateries, Moxi museum.

Property needs to be cleaner and redecorated,curtains and bedsheets were old and needs to be updated.lobby was cluttered and disorganized. Location is good though about 1 block from the beach

Super close to the ocean and to state street.

Staff was superb