撒哈拉星辰飯店 (Sahara Star)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Really terrible property. Carpet torn many places, roof leaking, not clean. Room was very noisy with Disco club noise until 3 am.

The rooms are actually dirty. Bed sheets, sink and bath area felt like a 50yr old property. The ac did not work despite multiple tries from the staff. At one point the electricity went off for the entire floor. People who were leaving in a three star that came to meet us asked if you want rather book a room in their hotel as this one looked worse to them. Not at all a 5 star hotel. Don't be fooled by the looks from outside or the photos. The rooms inside are shambolic.

the lavish lobby, the massive central lagoon, and the impressive indoor architecture. Very helpful and friendly Staffs

Best

When I book hotel. Its sayed breakfast included, but when I check in they say breakfast not included in the price. That's disappointing me. That's looks to like scam to the customer. Is not clear properly in your message. Please clarify properly whether its included or not. When we already check in and at the end they said breakfast not include. That's very Very bad.

The staff tried to trick us into paying more for the room that had opted and they made sure that none of our concerns were addressed

We had a 4 day stay where the second day there was some fault in a system in the hotel and everybody's ac weren't working plus in our bathroom there was problem in the flush so we requested to upgrade our room and the staff was helpful and polite and they did give us upgraded room on our 2nd day onwards

The breakfast buffet was terrific. The staff were very friendly and attentive. Let me list a couple of the cons: The hotel is dated. The carpeting needs to be refreshed. I was placed in a wing where there was construction going on in the adjoining rooms. The carpet was dirty, and the hallway smelt dank. In the exercise area, there was a video constantly playing of the CEO shilling for the hotels culinary school. It seem quite annoying, especially when trying to exercise. Finally, the hotel has a number of rather irritating ledges, and drop offs, which can be quite daunting for a customer with physical difficulties. Overall, a decent hotel, but not one that would merit a five star rating, at least in my book.

The lobby was uncomfortably hot , the room smelled of cigarette smoke , mold on the lap shade and a cockroach in the room . Staff was not helpful at all - claimed I would get only a 2 night refund instead of 3 I have yet to receive any refund. I do not recommend this hotel , it is absolutely NOT a 5 star hotel .

Absolutely dingy and pathetic conditions. Booked one of the best rooms and was utterly disappointed.