羅馬飯店 (Hotel Roma)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Fantastic stay—wish we had stayed longer! Great staff, breakfast, location.

Well located. Very convenient and walkable area

Great location in the City, everything on the doorstep. Staff helpful and everywhere kept clean. If we went back to Bologna would stay there again

Great location older property small rooms tiny bathroom decent breakfast. OK at this price point.

Second time staying. Love it!!!!

Great location and very good experience overall—- highly recommend!

Nice welcoming from the staff and the breakfast that was included was great. Location was perfect for us. Close to every thing we wanted to see.

Close to walk to most things, clean, tidy, helpful staff, breakfast was good, but no hot food, busy area, good taste of Rome! Room was quiet enough and dark enough to sleep, old school lift, but very easy to use, and a big plus was the Taxi stand right outside!

Fabulous location and the hotel has charm and parking. Attached restaurant was delicious.

The room was clean, but noisy. The toilet didn't flush well, I had to press the button for 30 times to do a flush. I like to thank the front desk staffs who helped me to check in and check out, they were all polite and friendly. The room attendants were nice too. I appreciated that very much. The terrible experience was from the restaurant. On April 18 local time. When I walked in no one greeted me nor asked if I wanted any coffee. I observed when other guests came in, the staff greeted them and asked what kind of coffee they wanted. The local tour guides taught us to do things slowly so I was trying to do that, the breakfast was ok, I ate slowly and then tried to plan for my itinerary, I believed for a total of 1.5 hours or so, when I went for my last cup of tea and back to the table, they already cleaned the table, one of the staff, an older gentleman with grey hair and black frame eye glasses suddenly yelled and lashed out at me, "You are here for two hours, two hours" then he continued saying things in Italian and walked behind me to somewhere....he was probably scolding me in Italian. His coworker and even some guests could hear it, his rude behavior was totally unacceptable, the worst that I have ever encountered, what have I done to deserve that? If you are working in service sector, there is no room for prejudice, discrimination, nor rude manner toward any customers. Of course I did not go back to that restaurant anymore!!