聖艾尼昂盧恩北山英式飯店 (KYRIAD ROUEN NORD - Mont-Saint-Aignan)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Lovely clean property with superb supportive staff and great late check-in process when we informed the property we were running unexpectedly late. Highly recommend

Ceiling fan did not work and had never been cleaned, bed linen had not been changed or room cleaned, hair, sweat patches and dirt in all of the beds and clumps of hair stuck to bottom of bed cover. Receptionist was as helpful as she could be but could not offer another room. Hotel manager was called to clean room but was not on site and, given the levels of dirt, we would have had to vacate the room after having already unpacked.

Unfortunately there ist mold in the room and in the corridor. Not healthy. The property should be renovated, not just cleaned.

Quiet and convenient on our route to and from Spain

DO NOT STAY HERE - the hotel is within Rouen crit air zone and so you need to have registered your car with French authorities, successfully purchased and delivered a personalised sticker in order to get to the hotel without incurring a fine. This information is nowhere and meant that we did not release this until we put the address into google maps and an alert popped up! We ended up having to book and pay for another hotel, and the hotel refused any refund

Comfortable, very clean, coffee in the room, good parking and friendly staff

Disappointing have been using as a stopover for over 10 years. It appears to be under new management, on arrival the person at the desk was on a computer but made no attempt to acknowledge us until she had finished what she was doing. The quality of the food in the restaurant has dropped and the prices increased for both dinner and breakfast. The main light in the room was faulty and the shower drain was smelly.

Stayed here for 2 nights as an emergency place to stay as I had mechanical problems on my bike. The staff were absolutely superb. The receptionist was delightful and very helpful making recommendations on where to visit and how to travel on the excellent, cheap and frequent bus service into town. Car park was very large and felt secure too. There is a big retail park next door which was very handy too. The bed was extremely comfortable and the pillows and bedding superb. A good hot shower and large towels were very much appreciated. Rouen is a spectacular town and 2 days was really insufficient to appreciate everything it has to offer. Would I stay here again ? Most definitely YES !

Receptionist was very helpful

A basic hotel. The bedroom has quite an old feel in parts, but clean and nicely decorated. The communal areas were fresh and more modern and the restaurant served very good food. All of the staff were helpful.