Yours公寓大廈 (Yours Studio Tower)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Worst hotel stay I've had. They did offer to change my room but rhe alternative was just as dirty with stains on the walls. Since I had already purchased cleaning supplies and cleaned the original room I stayed put. I would have gone to a different hotel if I wouldn't be losing money.

there are many things missing in the room such as kitchen utensils,knives,rags and so on

The room is not the same as pictures posted And they won’t change the bed sheet during my stayed It’s a terrible place.

Spacious than I thought. Room is clean and staff us very friendly. The washing machine is a bit old and TV wasn’t working properly but other than that good stay 😊

They take any chances to overcharge customers. We got charged 200,000vnd for 2 midsized towels. The sewage was in the bathroom was clogged. They skipped cleaning our room without telling us. We were told at check-in that the room will be serviced every 3 days. When we ordered for a room cleaning service they charge us 120,000 a time. The staff/ owner were super rude and unreasonable.

The staff is great, room was clean and spacious Only downside was when they offered me an airport pickup for 450,000 when it is 3km away and a Grab taxi is only 63,000. If you are a tourist there is not much around there, either walk a lot or Grab taxi everywhere.

Clean property at decent price. Felt safe as police dept was next door

Linens were iffy. Bathroom was not clean enough. Location is strange/neighborhood/alley, odd. It was only $50, but I would not recommend unless you are truly on a budget. We needed a place to crash before a flight, but we certainly did not need to stay there. The pictures look way better than what's there.

The staff are friendly and courteous. The rooms has visible signs of water damage on the walls and general wear and tear. My TV turns on by itself for for unknown reason (I can see other TV on the wifi). I could not watch my TV because it was in Korean. The accommodation is located in a small alley way making it difficult to enter and leave by car. The accommodation only gets service every three days. You will need to bring down the rubbish yourself. Towel exchange and new toilet paper available on request but cleaning is every three days. Although the website here listed that is had a washer/dryer. Only the bigger apartments has a washer. Drying is via the clothes lines. Otherwise, you need to pay them 50,000 VND per kilo to wash and dry for you. Overall, the rooms are fine when the price are based price. I can't justify spending double the money for the premium room.

The night before my arrival, they messaged me that their pipe broke and will need to send me to their sister hotel. They said they will upgrade me. This sister hotel is significantly further away than where I wanted. I didn't have a choice because last minute booking anywhere else would've been more expensive. Upon arrival to the sister hotel (Arrival capsule hotel), the room they gave us was significantly smaller. This is a downgrade. After telling them it's not what I had asked for. They moved us to a bigger room but it's 4 small twin and not maintained. The room was dirty and old. I complained again. They said they can move us back to the original Arrivals Tower in the morning. I spoke to them again in the morning and they said they can't take us until 2pm. We showed up at 2pm. They were fixing the AC still. We waited an hour before they were done. The AC was leaking throughout the night. We left the next morning. Terrible experience and no refund of any kind.