塞拉萊千禧度假酒店 (Millennium Resort Salalah)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

For a resort that’s listed as a premium property it was overall disappointing. Room service staff and food was just terrible. Staff unable to take orders or get them right. Appreciate that English is not the language in this country but the non-local staff should be trained in English as that was the main way to communicate. We had to return our food a few times and the staff were visibly irritated and rude when we sent it back. Even after paying for a late checkout we had multiple phone calls to the room during the asking when we were going to leave and if we were ready to leave. Rooms had lukewarm water and when I asked the staff they said that’s as good as it gets. The actual Restaurant staff were very nice and helpful. There were a number of the front desk staff that were also very helpful. Rooms were big and beds comfortable. Paying the amount we did for this place I would expect a much higher standard of service and ability to communicate with guests.

Exceptional hotel and everything was spot on. Special thanks to all the staff, particularly Yassin! Very professional and helpful throughout our stay.

They need conceirge to help tourist on local knowledge

Very pleasant & helpful staff. Near by large supermall. 20% discount for top floor Dinner. However, prefered to have more fresh food menu options. Night scenery from the top floor was breath taking. Preferred to have a balcony room, but our room was over looking the pool. Painting & new carpets would make the hotel building marvelous...

Great

The room and toilet were not very clean. The staff was very friendly and helpful

Very good

The staff were friendly, the facilities were clean, the services were excellent, and the breakfast was delicious. The family villa I stayed in was wonderful, conveniently located near the swimming pool, and on the other side, close to the gym and spa.

Enjoyed my stay

The staff provided amazing service.