華平飯店 (Hoa Binh Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Good location and clean room

This hotel is a lovely example of a historic hotel in a great location for the French Quarter, the old town, Hoah Kiem lake and some of the museums. There was a good choice for the included breakfast and the staff were helpful. I stayed in a few different rooms though and some of the bathrooms need redoing for modern comfort expectations. The laundry service was also expensive.

Location is good, close to old town & French quarter, but hotel is tired, breakfast & restaurant very average.

Great place to stay in a great city

Clean and well-maintained rooms. The staff were very friendly and helpful. I would stay here again/

We arrived late about 11:00 pm, but a hotel staff was tere to greet us and check us in. The room was spacious, and it had a separate sitting area. Our room also had a balcony. The breakfast was good, and there were many options ... including bacons and sausages. There was a chef preparing pho or making an egg omelet!.

A remarkably beautiful 1920 style Hotel with a lot of elegant features to admire. Staff are superbly responsive to guest needs and willing to accommodate. Unfortunately rooms are relatively small and can use some repairs. It is overall great value as an elaborate breakfast is available for small fee. Highly recommended to anyone staying in Hanoi.

This hotel is a solid 3 star and would have received a much better review from me were it not for the final encounter. As I had a tour for the day, I checked out leaving my baggage with the hotel. Great. After a day of touring, being rained on, sweating on a bike tour, etc, I asked if I would be able to have a shower before heading to the airport to catch my flight. I was happy to pay somethign for that given somebody woudl have to clean the shower again. I was told this was in no way possible and I would have to pay the full cost of a nights accommodation in order to use a shower for 10 minutes. I asked the receptionist if she could contact her manager to maybe make an allowance given I had stayed there for 5 nights with 2 colleagues as well as run our whole seminar in their conference facilities. She said no and was not prepared to discuss it further. So I have to continue on my 25 hour flight without a shower thanks to their immovable policies and procedures and complete unwillingness to try and find a solution. A really bad end to an otherwise decent stay. But that is the bit I will remember...

I like the atmosphere at Hoa Binh. escpecially the stairways

Hoa Binh hotel reminds one of a colonial era hotel that has fallen into disrepair. We got to the hotel around midnight and the receptionist asked for our passport which we provided. After check-in was completed, we asked for our passports back and the receptionist refused without giving a reason. Being in a foreign country, my wife and I were not ok just leaving our passports until check-out time with a random receptionist. He refused to allow us to talk to a manager and would not explain why we needed to leave our passports with him. Eventually, due to the late hour we gave in and got to our room. It was on the first floor and street facing and was super loud. You could hear the noise from the road as if the motorcycles were driving right next door. The beds were comfortable but the room was extremely tiny with very little space to move. The next morning, the manager met us and apologized for the receptionist's behavior and offered a room upgrade for our second night which we declined since we were on our way out at the time. The location was good though at the edge of the old quarter and only a 15 min walk to Hoan Kiem lake.