拉塞拉飯店 (Hotel La SERA)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Worst place you could possibly stay at in Istanbul.

I like a hotel location it’s everything around it shopping and transportation and it’s easy area I thought it’s middle of Istanbul

Staff at the hotel are helpful and professional, there is a lift on the premises. The room I received could only be heated by me calling on reception, I'm not sure if it was just my room with a faulty system or if it was the whole hotel.They tried to work around it- it was okay but obviously not ideal to not have that freedom. The room was small, clean but not great. The lighting is stark and cold.The shower was large, but I noticed it had a leak I forgot to report this as it was quite significant. The bedding didn't have a mattress protector but they made up for it with an extra sheet. I think the staff are trying their best under difficult circumstances (which is comendable) They have a decent buffet breakfast and the cleaning staff and restaurant staff are welcoming and pleasant, which is noticed and appreciated. It's okay for 1 or 2 nights.

Really bad it was hot day no A/C sweating all day, everyday all night long.And I complained from desk too many times they don't even care the neighbor around the area, it's very, very, very loud.I couldn't sleep 2 days

The stay was overall good . The location of the hotel is good as it is near a tram station and all the trams went to all the tourist attractions. The hotel itself was clean and the breakfast was good.

Very good

👍

I bought some kids clothes, and when i went out and came back there wasnt kids clothes at my room and when i spoke one of the owner ,he didnt talk nice to me and didnt respond about my stuffs ,it wasnt safe in that hotle ,how some one go in your room take your stuffs and no one care about it

single economy room is very very small you cant even walk around early check in before 14.00 pm not allowed the breakfast this time should be improved

The receptionist was very kind. They will clean your room every day. Very enthusiastic. The gate is locked every night with 24-hour security. very safe. Very clean. Good price. Breakfast included.