克茲飯店 (The Cozi Inn)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

The photos do not show the actual condition of the rooms. Dirty, stench, cockroaches, fleas jumping on the bed, unwashed bedding with sperm stains. We made a reservation for 4 nights, but upon arrival it turned out that the room we had paid for was not available. We were offered another room, dirty with unwashed bedding, cockroaches and a flea-infested bed. After filing a complaint, the receptionist sprayed the room with insecticide and said that in 10 minutes all the bugs would die, so you could use the room. However, we decided not to stay there and found another hotel. The owner did not want to return the money. He told me to contact hotels.com regarding this matter, claiming that only they can issue a refund. Actions taken by hotels.com did not help.

Full of cockroaches in the room, exterminated at least 4 within a few hours, & could still see some crawling around, especially from the bed frame. Bed frame & door was obviously faulty, cabinet & flooring was also dirty with visible black mark. Hotel staff are unfriendly & turn a blind eye to the room condition when putting up hotel guest for stay, images of room shown on booking page is extremely deceptive. There are hotel with much better condition around the area with the same approximate rate. Stay at your own risk!

Location okay. Very noisy people next door. Dated and not clean.

A simple comfotrable hotel next to a market. Good for shopping, close to the sky train in a predominately Indian area.

Toilet need an ungrade

Good service in reasonable rate. Food service is also available here in their own restaurant.

Worst experience, worst location, worst staff. Dirty bedsheet. Overall very cheap hotel. Dont go with the photos. Its all photo shop.

It's a very old hotel, only few rooms renovated lokks clean. It's in the end of the valley, taxi and tuktuk cannot go in. You have pass by the very dirty and smelly valley. A lots of cockroach and rats around. The smell very strong and awful. The rooms are very old, the bedsheet is very old, u can see the stains on the bedsheet. When u ask to change room, they will tell u no room. In my case, my family stayed in level 5, u can see the bedhead is attached with the curtain. It's very unhappy to stay at the room like this.

It was okay for the room design I kind of like it...only the cleanliness wasn’t grate! I got smelly pillow.

Room not available upon checked-in but a real Thank God for first night as the subsequent night is HELL. Very old bedsheet & towel and the condition was rather disgusted.