科莫天堂酒店 (Hotel Paradiso Como)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Disappointing and the property is much simpler than the pictures. Surprised there were no toilet seats in some toilets, the toilet lid in our room is broken, there is no ac so a single fan is supplied which was very difficult to position on 3 people. We asked for another but they did not give us one. The towels supplied for the pool were stained with what appeared to be makeup. The complimentary mini body cream and gel were half empty. Shower would often go cold or scolding in seconds. The pool was nice to use but one of the days without warning it was getting cleaned from 7ish AM to 11:30am or so. Why not clean outside of hours? Was very disappointing as we weren't informed and got the hotel for the pool. Please do not eat breakfast here if you can, it was so sad especially the pancakes with "red berries". They are in fact three very small and thin flavourless pancakes drenched in sweet and poor quality red jam. The bread we had was stale and we only got 1 small 330ml water bottle for 3 people. You can get more which is good but everything takes a lot of effort to "correct" when added together. The boiled eggs we ordered were overcooked and grey, served on a pile of salt which was odd and not pealed which isn't great. The salmon dish ordered wasn't very nice either. It was just disappointing. We did enjoy the views of course, nice to have a shuttle and the mini croissants provided at breakfast but it was just not nutritious, we struggled with the amount of sweets provided

This was an amazing place, incredible views and super friendly staff. My wishlist for making it better would only be air conditioning, maybe more loungers at pool. You need to be aware of how long it can take you to get down to como but it’s an amazing place.

From the moment we arrived and greeted by very friendly staff. I was able to charge my car overnight at the Tesla destination charger and offered to use the infinity pool, sauna and spa. The room was very simple and very comfortable with mini bar and snacks available. The views are amazing

The personal was very friendly, the place was clean and has everything

thank you for all very helpful and friendly and kind thank you

A small boutique hotel, but the view is huge and special, special rooms, excellent staff.

Staff was friendly and professional. Property clean and as advertised. Would recommend to family and friends. The check in and restaurant staff was amazing. Rigoberto at the restaurant made us feel at home and very personable, he is a must meet individual.

Great nerve wracking drive with spectacular view of Lake Como however room was quite small and balcony you couldn’t sit out on to enjoy the view. Breakfast was good and staff very friendly and helpful. Really appreciated shuttle from funicular to hotel.

I didn’t expect it to be such a remote place that required climbing up a very narrow road for a long time just to get there. On the second day, we didn’t drive and took the tram instead, but the waiting time was extremely long. If we had that information beforehand, I could have planned better. Other than that, everything was very good, especially staff service. everybody so nice.

Lovely hotel with gorgeous views of Lake Como . The staff are very helpful and good communication on WhatsApp - very good for us as we didn't have international calls in our mobile plan. Very clean & the food in Mama Gina's restaurant is top quality. Also good couple deals for food. We were leaving early on our last day so we were missing breakfast. They gave us a bag to go with some breakfast snacks which was lovely. Also gorgeous pool, steam room & jacuzzi which can be privately booked for couples after 7.30pm. Shuttle service from the top of the funicular to the hotel between 4-10pm which was a great service - needed if travelling with suitcases.