Kempinski Palace Engelberg

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Excellent property , staff is very helpful and Hotel does give a palatial feel. Rooms could be larger considering the location. Breakfast could be better although very good. The hotel is well located and Engelberg is a good peacefull town. Overall enjoyed the stay very much.

Breakfast was a delight every morning with a view onto the park next door. Staff were lovely. The room was also very comfortable although I did find the public spaces such as the foyer not very cosy.

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The premier room had a spectacular view and wonderful balcony. The staff was all very professional and helpful. The breakfast was delicious! Our family of 6, all adults, had a great experience and we would return again. Thank you to the staff that gave us advice on visiting Mt Titlus. Everyone was amazing.

This is by far the best hotel I’ve ever stayed at. The customer service was outstanding, and everything from the rooms to the amenities was absolutely top notch.

Great hotel with friendly and helpful staff. Close to local amenities.

All amazing except the restaurant service Brenda was particularly helpful

The room was lovely and the service and people were exceptional. Service with a smile. The fine dinner i’d organised was amazingly executed. I would recommend staying at the property. The SPA could be better as the temp of water wasn’t good enough plus the SPA set up didn’t quite work between the pool, steam and sauna.overall good

Whilst we appreciate the “high touch” service of the hotel staff upon checkin, it would enhance the experience if the level of interaction with the staff could be tailored and chosen by guest as part of the booking request For example, we had been travelling extensively prior to our stay, and at checkin, we just wanted to get to our room to relax - so whilst the hotel staff were great with our luggage and the reception took us walked us to our room and showed us the features to our room, we really just wanted to rest, but felt impolite to decline.

Great experiance