加特林堡景觀旅館 (Gatlinburg View Lodge)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Not good, picture are deceiving And no one should have to experience That. And there was bugs in the room. I would not recommend this too anyone Bed was Their entities were not good no pool nothing to have fun there. Look can be deceiving That was not what.

This place was disgusting. The furniture all looked like it belonged in a college dorm room. The curtains didn’t extend all the way across the windows, so people walking by could peek in if they really wanted to. The room was very damp and musty. The worst part though? There were flies everywhere, both dead and living. All over the walls. All over the floor. On the bathroom ceiling. In the shower. I tried to cancel my reservation before I got there after reading some reviews outside of this platform, and nobody from the motel responded to Expedia about it. Overall…just not a good place to stay. If you’re looking for a good economical place to stay in Gatlinburg…there are probably way better ones out there. This one should just flat out be condemned.

Our room was newly remodeled so everything felt clean and new. Most of the rooms near ours were in the process of being redone. Loved have a fridge with a freezer in the room. It got a little humid even with the ac low but was overall comfortable and a great deal for a nice place to stay for the night! The view was lovely.

The staff was great! Easy check in, the newly remodeled room look great!

The pictures on the website did not match the property.

Online Check in was great, easy. Room was clean and well equipped. Property is undergoing renovation so doesn't look great now, but hopefully will improve. Easy dining options in area. Property is just at the exit of Roaring Forks so easy access if you come that way.

Yes but it wasn't anything like the actual pictures

I never got to checkin. There was no office to checkin at even though email said it was at the top of the hill. I sent messages asking how to checkin and never got a response. I ended up having to find a room at another hotel. Signs that were posted pointing toward community center at the lodge said closed due to vandalism. 0/10 would not recommend this property to anyone.

The Gatlinburg View Lodge has converted to weekly rentals. It is no longer a hotel. Chris and Audi, the caretakers, were very helpful and accommodated us, but they had to scramble to find us a room. The prior manager neglected to remove the Lodge from Expedia.

I read the previous reviews with people having difficulties getting into their rooms because this place has no front desk. I prepared myself, made sure i found the message that had my door code and check-in instructions. We pulled in around 9PM to find a sketchy couple fighting in the parking lot as we were unpacking our luggage. (I understand the motel has no control over this and not their fauly in any way, just gives you an idea of what kind of place this is) Two police cars show up asking about a woman screaming for help. We get to our room, enter the door code and nothing. Check and try several times and nothing. Cell service is limited so we had trouble getting a hold of someone. Once we did, told the guy on the other end what was going on, our room number and the door code we were given. He wants our expedia confirmation number. I explain i dont have it and cant get it, im on the phone (barely) and not enough service to load web pages. Asks for it again as hes getting some attitude about it, then says he will call back and hangs up. We're standing outside on the walkway, in the dark and cold waiting for a phone call. Nothing happens. About 5 mins later a woman walks by (talking on a phone) and says "are you having trouble getting into your room"? Just try XXXX number. We did and the door opens. Weird we thought but then noticed the code was just our room number with a "0" added to it. I'm guessing all rooms have the same setup. Room was dirty, shower clogged