日光森亥姆物語飯店 (Nikko Senhime Monogatari)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

I absolutely loved this hotel. It was so beautiful, the onsen a bar and everything about it. The staff was amazing. I would definitely stay here again! Just know if you get dinner out go early and make sure you realize a lot of the great restaurants are off the main road!

The staff are very nice, cordial. The location is perfect. The dinner and breakfast were excellent. We had a great time, wishing the weather was better. It’s very likely that we will visit again and will love to stay there again.

The Mountain View and hospitality of the staff were outstanding as was the incredibly delicious and beautifully presented food. Location was also outstanding in walking distance to town and to the national park and historical features. Highly recommend.

Traditional hotel. May appeal to others but wasn’t a good fit for my husband and I. Couldn’t use onsen because of tattoos. Wish this had been made clearer on adverts. Dated room with hard bed. Could feel springs through mattress. Invited to lounge for happy hour drinks but no one there to staff bar. Only vending machine noodles available for food and limited places open for dinner near by. Shuttle bus wouldn’t wait 2 minutes to accommodate us so ended up walking to train station 35 min walk away with all our luggage. Generally disappointing and wouldn’t return or recommend.

Friendly staff, great service and very clean rooms! They really make you feel at home.

Good

Nice onsen but hotel is old fashioned & rooms are dated

Great space, price, and staff. Area is amazing and views are stunning. One caveat will be the beds. I think the hotel should upgrade the beds because it was not so comfortable to sleep in

Very friendly helpful staff. Food excellent.

This Ryokan Style Hotel was an amazing surprise to our journey through Japan! The hotel is very well maintained with super amazing mountain and river views, and their Onsen are top notch with super high quality amenities! The food is really amazing and plentiful, I recommend booking with the Half board option to get both the breakfast and the dinner (kaiseki style). They are served on a private room on either the second or first floor. I do recommend contacting them in advance (or even prior to booking) in case you have a food allergy; they will make their best effort to accommodate if the allergy is 'simple' but won't be able to accommodate if its something more complex like 'gluten allergy', they do specify that in their web page though so do your research prior instead of trying to bash them out with bad reviews. I have a shellfish allergy and they provided other options for me to still have the experience so I am very gretful for that. The service is quite amazing and welcoming, they have english speaking staff which greatly helps to us foreign visitors. They offer a free shuttle from and to the JR and Bus stations, they have their schedule on their official web page but you could contact them in advance to review prior to your travel. Really recommend this hotel and would like to come back on another season to try different food and views!