海德約翰內斯堡羅斯班酒店 (Hyde Johannesburg Rosebank)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Great location and very vibey. But suffers from the usual lack of communication between staff as well as lack of visible genuine professional enthusiasm of staff who just seem to be going through the motions and who couldn’t care less about the guest experience. Breakfast is a joke and poorly executed with no quality checks. Nice menu but poor delivery. Also there is a chronic long edit for the lifts because the hotel had about 10 different side functions - speak easy, gym, offices, etc and three tiny lifts. I stayed when it was Voco and now Hyde. Still needs work on service delivery / especially at that price point. Managers need to set standards and oversight and not always just apologise when the guest experience is not optimal. You can and should do better.

A/C felt like it needed a clean. Bar service was very slow. Clement was excellent, the rest of the team need to speed up. Breakfast service was excellent. Nice selection.

Nice clean close to the mall and restaurant.

Our visit here was amazing the staff bent over backwards to make sure we were comfortable the rooms were clean and the food was great. We were made to feel special by the staff here and if we visit South Africa again definitely be back here! Highly recommend

The staff was wonderful. They helped us to set us some new city historical drivers. We had nothing planned ahead, so this was much appreciated. Great people!

Rooms are a great size. Breakfast is very good. Very friendly staff. Easy check in and out. Safe location with plenty of restaurants surrounding the hotel. Good at lunch and dinner is also very good and reasonable.

Excellent hotel. Would stay here again!

Everyone was great

Staffs where great 😊

Wonderful experience, Proud Mary restaurant onsite was great!