羅德岱堡市中心Tru by Hilton酒店 (Tru by Hilton Fort Lauderdale Downtown)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

I booked for 2 nights but end up staying 1 night. They charged me for 2 nights, charged me for parking 2 nights as well and after a week I didn’t get my refund back. Not even my deposit. When I’m calling to the hotel , the front desk personnel tells me that I have to send an email to the accounting department about this!! Like the mistake was made by the hotel staff and expect me to send an email??

I had minor issues with my room that I was too busy to address at the beginning of my stay due to my emotional well being. Upon check out I notified the front desk and was immediately tended to with a partial refund and honor points. That meant so much to me and for that I will return. The customer service was A+ and the breakfast was a hit.

From the check in to the check out staff was very helpful

The staff was amazing! They made my day.

Great service, and clean property

This was the worst experience I had with tru ! I came there to book for the second time because the first time was the best experience! When I came the second time it was the absolute worst ! I arrived a little late and the card machines were down I had to wait over 2 hrs to get into a room instead of getting a better solution pillows were dirty sheets were dirty just a mess I was already tired from a long drive before I only stayed for 8hrs no discount was given or sympathy

Great

Staff was great. Parking can be an issue late at night. All around great stay

Great Breakfast and Evening Kickoff snacks and drinks.

Exceptionally friendly and helpful staff. Hotel is well maintained. Food options are limited. Pool Bar has strange hours. Breakfast is well maintained and a good selection.