羅納瓦拉麗笙水療度假村 (Radisson Resort and Spa Lonavala)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Day start with awsome breakfast, peaceful environment, clean room, excellent housekeeping...overall excellent stay. Thank you Radisson and your awsome team!!!

Only hotel in my opinion worth staying in Lonavala. The place is just stunning, been so beautifully curated, the structure tells a story of brutalism meets nature, much like the surrounding landscape. The team of people managed by the RDM Dipen are lovely, the restaurant Skylix is so special! Love loved our dinning experience, specially acknowledgement to the Head Chef Sunil, the bartenders Rohin and Akash. I thank Om and his team in House keeping for looking after us. And the young man with a moustache by the pool (sorry to have forgot your name). Ladies is the Spa - Mimi and Lucy. We had such an amazing memorable stay, It did not start that way but the whole team turned it around to make it quite unforgettable. We were greeted by a lovely sitar player for breakfast every day, and welcomed by friendly faces all day. I can’t recommend this play highly enough! Thank-you so much N&H

Gret place, very nea and Lea, all staff were god. Madhulika at reception was extremely helpful

Can’t be a five star. Not even a 3 star. Property - no ambience. In the middle of densely populated area. No view. Most of the time there is smoke coming from one side or the other as people around are burning waste. Furniture is dirty and uncomfortable. Even dhabas have better furniture. Loud music - like they play on streets - where as you expect a quiet time during sunset dinner on Terrace. Staff don’t look at you or smile. They didn’t even offer the welcome drink when we checked in (and we could see the welcome drink jar on the side). They just don’t seem to understand hospitality at all. Staff is not trained at all. Even a 3 star would have better trained staff. Food below par. Over 3 days we tried breakfast and dinner. Nothing was above 5 on 10. Cutlery was dirty. No knives on the tables? Which five star does that? And they don’t serve peanuts in a bar ??? I haven’t seen one like that anywhere in India. And charging $150/night. Most expensive hotel in the area. For what? I feel I was fooled by the ratings. 4.7 ? can’t be. No way.

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Food quality and hygiene needs improvement. Message conveyed to respective duty manager onsite for corrective actions. Spa experience is one of great ones. Rest all is world class and place to be visited time and again.

Good experience at the property. Nice view and

Food quality is not 5 star standard. Some of the chicken items were too dry and cold i.e., Chicken tikka Refilling is too slow

I had to cancel the trip due to an emergency but could not get a response . Lost my $$

Amazing property with amazing staff..The view is great and the food is also wonderful.