阿格拉帕納海灘別墅 (Agrapana Beach Villa)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

We are back home from our trip, but I can't explain to my friends and family how nice of a stay we had from the rooms to the staff and the full service provided. We were treated like royalty.

Very nice room and private pool was great. Service was amazing! The food was also very good. Very quiet location. Very clean.

I’ll start by saying the property itself is quite beautiful and the staff were welcoming. I originally booked a 16-day stay but ended up leaving after only two days due to a significant insect issue and baby crabs entering my room. I received several bug bites that caused an allergic reaction, and I simply couldn’t continue staying under those conditions. I informed the receptionist about the situation and she was kind and showed me another villa, but I didn’t feel comfortable risking another night, so I checked out and moved to another property. I requested a partial refund…not a full one because I paid for 16 days and only stayed two. She assured me that a refund would be granted and advised me to contact Expedia, who would then communicate with the villa. After leaving, Expedia attempted multiple times to secure a partial refund on my behalf, but the manager refused. When I reached out directly, the manager stated they would not issue any refund because they “denied others a villa” due to my stay. However, during my time there I only ever saw one other guest, and I was even shown a vacant villa they were willing to move me to, so the explanation simply didn’t add up. I’m extremely disappointed with how this was handled. While I was on the property, everything was promises and reassurance, but once I left, the entire story changed and my concerns were dismissed. I wouldn’t stay here again, book with caution.

Hotel Agrapana Beach Villa is a beautiful place where you can find some time to relax, privacy with your own pool. The rooms are well maintained and clean, the pool is TOP. In Bali it is a nice place and standard for a very good price. The people and staff are nice and try to help. The restaurant has a nice selection for very good prices. I recommend the floating breakfast 👌 really an experience. The location is outside the city, which may be a disadvantage for some, also the public beach is full of garbage. But it depends on what you prefer. Very good quality price ratio.

We stayed 3 nights. The staff were friendly and helpful, the food was good and our villa was clean and with excellent amenities.

Excellent service

From pick up at the airport to departure the staff at Agrapana were so helpful and accommodating. Our villa was lovely. Pool was beautiful. All the food we had was fresh and delicious. It is away from hustle and bustle of main resort areas, but is great for visiting lots of attractions, Ubud, safari, waterfalls. We spent our first three days here and it was perfect!

Stayed here for 5 nights and absolutely loved it. The staff were so kind, helpful & made our stay very enjoyable. Special mention to the chef, he was amazing. The villa was beautiful, quiet and walking distance to the beach. Massage in the room was a treat. Will definitely be back. Thank you Agrapana!

I loved this Villa. The staff were so kind and caring.

Highly recommend this villa if you’re looking to stay in a non tourist area. It’s very safe and peaceful. Overall we have no complaints. Costumer service was excellent, food was amazing, and our view from our balcony was so breathtaking.