馬薩阿拉姆薩塔亞度假村 (Sataya Resort Marsa Alam)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Lovely 🌹 and the top one hotel

We loved this place. Staff is amazing, clearly management is keeping a tight leash to ensure quality, the property is well maintained, and the greenery is amazing. Food is varied and of very good quality, especially for an all-inclusive resort. We are a family of 3, two adults and a 7 years old boy. Just a few points of improvement. 1. While all staff is great, the beach bar staff are not. They are slow even when they see a long queue. Slow as in they are chatting to each other. 2. Could be more generous with pillows and towels (only 3 pillows and three towels for a room that sleeps 3). They did bring us more whne we asked. The pillow quality is also not great. 3. The animation team can do a better job with Egyptian kids. We addressed this issue and they responded that our child is the only Egyptian in the resort and they did make some effort with him. But later in our stay there were more than 10 Egyptian kids and none were intersted to join activites as no one was "marketing" the activities to them. Maybe some Arabic kids songs? It would have been a much better experience for us, the adults, if our son had been more included in the activities. Again, they made an effort when we asked, but we believe it should be something that they do anyway. 4. They said the pools were heated but they were very very cold so we suspect they were not heated. In general, it was a good stay and we would like to repeat it, but these are just some points of improvement.

Everything was awesome

Hotel resort was lovely, staff, cleanliness, layout, setting and amazing food. Huge choice of quality food produced fresh daily, drinks for all inclusive as expected were all ok, rooms are big, comfortable with good WiFi, WiFi available across the resort but dips in a few areas but does not cause issues. 100% would stay again and looking to book later in the year

Sataya was one of the best places we have experienced in Egypt. The only negatives were: Wheels on bed didn't lock Sales people had to be told multiple times daily,"when we want you we will find you, until then no thank you!" Otherwise we greatly enjoyed our trip and hope to return someday.

Was perfect

The whole resort was spotless. All the staff was very friendly and helpful. Happened to witness a lifeguard in action and I was blown away by his speedy reaction. All food in the restaurants and pastries in the bars were of high quality and very fresh. The room was very comfortable and clean.

We had a great time in Sataya Resort. Good food choice, plenty of space around pool areas. Room was clean and comfortable but I bit dated. Staff friendly and helpful.

The hotel grounds, rooms and pools are amazing, the food is lovely and plenty of choices..We all enjoyed the aqua park and the lazy river a lot.. The downside to this hotel is the sea, it has to be the worst i have been to in all of marsa alam and i have stayed in about 12 different hotels in Marsa, The only way to swim is off the Jetty and the coral you get to go snorkelling around is only small.. I also found that the staff were not the friendliest and the service wasnt really good.. we didnt get offered drinks while we watched other guests being served, we did bring this issue up and it was resolved however all in all the staff could do with some customer service training...😊

Very beautiful and lots of fun activities and excursions and food was great