白金套房2 KLCC雙子塔家庭風格住宿 (HOME STYLE at Platinum Suites 2 KLCC Twin Towers)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Great location Great views and amazing infiniti pool. Near by everything

3泊したのに一度も掃除してくれなかった。 新品のタオルを持ってこさせた。 WeChat で掃除してって言ったら、9時以降に行きますって言われた。夕方帰ったら掃除してなかった。

Helt galen utsikt. Fin lägenhet. Vi saknade information om att städning och soptömning inte ingick, men det gick bra ändå. Fanns inga bestick och inga glas

Great room and great location. View to PT depends on which building you will be checking in at. So in our case we didn't have the full view to PT from the pool area as it looks on the pictures.

The pictures of the pool shown are not at the hotel, but are of the sister hotel next door. There is very little view of the twin towers, this is deceitful advertising.

You will be asked to pay a tourism fee at check in and also a deposit. The deposit was only supposed to be 250MYR and they took 400MYR, That is still pending being refunded, as it takes weeks to be refunded if you use a card. Not sure why we had to pay so much when we only had one room. There are elevators on the property which require the use of the access card. We were only provided one for use the entire trip, so if you have a bigger family, than the 3 of us, that may pose to be an issue. The house was not cleaned or dusted when got there. We did request recleaning and they did send someone to clean again. The house was, however, not equipped with basic items needed. Including only having clothing hangers and hair dryer for one room, the master. There were no plates or utensils that we could find to use if we needed. They also have no rags to bathe with if those are needed for you. They only provide bath towels. The house does come with a washer/dryer all in one, but you will need to purchase your own detergent and softener if you want to use it. Maybe we weren't using the right settings, but it took forever to dry the clothes. The staff is very responsive when you do contact them which was a plus for us. The room had a gorgeous view and the rooms were spacious. The location was pretty convenient for the majority of places we went. There is a metro entrance not too far from that location, though we did not use it.

out of our 5 night stay the pool was closed for one whole day with no explanation. No cleaning, no changing towels, no toilet paper refill without asking for these (new rules - fair enough), area pretty noisy as they are erecting a new skyscraper next door - guess can't do anything about that! Overall good impression and nice view!

The property was clean, the staff was courteous

Had a KL staycation to celebrate my birthday with my girlfriend. Check-in was smooth and the staff were really friendly. The room was spacious, neat, and clean. Only downside was having to wait a bit longer for the lift. Location is great—close to KLCC and surrounded by shopping malls. Perfect for anyone who enjoys city vibes. Next time will bring my family come back again !

Amazing Stay! The room was spacious and comfortable, providing everything we needed for a relaxing visit. The staff were incredibly friendly and attentive, making our experience even better ! High recommend !